I´m trying to install a network printer on a Vista machine.
Vista is able to locate the printer on the network but when I select it for
installation, for some time, Vista tries to connect and then pops up this
message:

"Failed Connecting to Printer - Access Denied"

And then another window pops up with this message:

"Spooler Subsystem Application stopped woring and has been closed."

In fact the spooler service always stops, so I have to restart it on the
services windows, within Administrative Tools of the Control Panel.

The machine is new and has been installed yesterday. Everything else works
fine. The printer I am trying to install is on a Windows XP Professional
machine within the same network (naturally).

Can anybody help?

How do I know this feature is up and running?

"kword88" <(E-Mail Removed)> escreveu na mensagem
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>
> i assume you have file and print sharing enabled on both computers?
>
>
> --
> kword88

The printer I am trying to install is a Samsung ML-2010 Series. It´s a model
for small offices.

"PhantomEngineer" <(E-Mail Removed)> escreveu na mensagem
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>
> What kind of printer? The Vista native drivers might not always work
> properly (thanks Microsoft!). For example, if it is an older Brother
> printer, the native Vista drivers don't work and you have to go through
> some other procedures. Search "MFC-8300 printinbg blank pages" for more
> info.
>
>
> --
> PhantomEngineer

And I did that. In fact, I downloaded the one that says: Win Vista/2008 -
Printer Driver _32/64bit (ver 3.01) - MULTILANGUAGE. But still... The
Printer won´t work.

I even tried the installation using attached printers (same model and brand)
from a machine with win98 and another with winXP, and both did not work.

Should I try another driver?

"PhantomEngineer" <(E-Mail Removed)> escreveu na mensagem
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>
> I don't know about that printer. You might need to update the driver
> not only on the Vista machine but also on the XP Pro printer server.
> You can find the official drivers here:
>
> 'download center SAMSUNG'
>
(http://www.samsung.com/us/support/do...el_nm=ML-2010&
mType=DR&vType=L&disp_nm=ML-2010)
>
> Hope that works....
>
>
> --
> PhantomEngineer

The problem stopped happening out of nothing.
The problem was the wrong driver was installed and after all the tryouts I
forgot one driver on the machine. When I took it off, the machine started
working.

Anyway, thanks a lot guys.

"PhantomEngineer" <(E-Mail Removed)> escreveu na mensagem
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>
> Hi Palula-
> I am sorry, I am running out of ideas for you too. Just to clarify, I
> take it you tried, as a test of the printer and drivers, adding the
> printer with direct USB connections, installing the universal printer
> driver to each of the two machines, and the printer would not work from
> either machine, even with a direct connection. So, assuming you are
> selecting the right port when you add the printer (that is, if you
> select "USB001" you are not actually plugged into "USB002"), since it's
> direct and still not printing we can eliminate the issue with "sharing"
> of the printers. So there could either be something wrong with the
> printer (not likely- but did it ever work before?) or the driver. As a
> last ditch effort I would try using the WinXP 1.54.11 version (if it's
> 32-bit, other wise try the 64-bit one) with the XP machine and see if
> that works with the direct connection, and then try the Vista driver
> 3.01 with a direct connection on the Vista machine. If they both now
> work with the direct connections, now try adding the network printer
> from the Vista machine using the drivers that have already been
> installed. If that doesn't work, try the universal driver on the XP
> machine and try again (though I would not expect that to help, because
> you already tried that driver with the direct XP machine connection).
> If all of these configurations fail, try the printer on another (third)
> machine to see if it's just a bad printer. Sorry but that is all I can
> think of. Maybe someone else has an idea....Good luck!
>
>
> --
> PhantomEngineer