Hi,

I have recently purchased a Samsung SGH-U600 mobile phone. The phonetools
that come with the phone and the drivers on the software CD are not
compatible with win Vista so I downloaded the appropriate software/drivers
from the Samsung website. I loaded PC Studio 3 and installed the drivers.
However, when I connected the phone via the data usb cable (supplied with
the phone) I got a message did not recognise USB device and then the pc
studio software fires up with an error message COM server registration
failed. Please restart the system.When I click on the text bubble that says
unrecognised usb device, a list of ports appears (10 root ports) and at port
#5 it is highlighted Unknown Device (presumably my phone). Another thing
that happens is that I get a windows error message saying that Launcher.exe
failed to start. I have uninstalled/reinstalled the software and drivers a
dozen times and nothing seems to work. I really do need this to work as all
of my important contacts/data etc is on my pc.

I know that a lot of you will say take this up with Samsung but I cannot
locate a number for Samsung UK tech help.

Hi
I have exactly the same problem with windows xp tried all the things you
have with no sucess would like any help available thanks

"T5" wrote:

> Hi,
>
> I have recently purchased a Samsung SGH-U600 mobile phone. The phonetools
> that come with the phone and the drivers on the software CD are not
> compatible with win Vista so I downloaded the appropriate software/drivers
> from the Samsung website. I loaded PC Studio 3 and installed the drivers.
> However, when I connected the phone via the data usb cable (supplied with
> the phone) I got a message did not recognise USB device and then the pc
> studio software fires up with an error message COM server registration
> failed. Please restart the system.When I click on the text bubble that says
> unrecognised usb device, a list of ports appears (10 root ports) and at port
> #5 it is highlighted Unknown Device (presumably my phone). Another thing
> that happens is that I get a windows error message saying that Launcher.exe
> failed to start. I have uninstalled/reinstalled the software and drivers a
> dozen times and nothing seems to work. I really do need this to work as all
> of my important contacts/data etc is on my pc.
>
> I know that a lot of you will say take this up with Samsung but I cannot
> locate a number for Samsung UK tech help.
>
>

http://www.samsung.com/au/support/do...sp_nm=SGH-A411

HTH
"am i person" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have the same problem with my phone to (SGH-A411), does it come up
> with "Windows cannot load the device driver for this hardware. The
> driver may be corrupted or missing. (Code 39)" in the driver details?
>
> Would anyone be able to help?
>
>
> --
> am i person

It is probably time to call support, I tried to use their FAQ on your
behalf - no joy I'm afraid.

http://www.samsung.com/au/support/main/contactcenter.do

"am i person" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have been to that site and downloaded the vista versions and installed
> but it still comes up with the same thing.
>
> Any other help to fix the problem would be much appreciated.
>
>
> --
> am i person

"suyashmalla" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I also have a similar problem, I just recently bought a hand held CDMA
> phone but I cannot use the broadband internet with this service on my
> Vista 64 bit OS as it does not recognize my phone... so if any one can
> help then I would be very grateful! thank you...
>
>
> --
> suyashmalla


Did you download the drivers for you CDMA phone? Go to the phone
manufacture's web site and look for the drivers there.