User set as administrator does not have administrative privileges

Taz wrote:
> User set as administrator does not have administrative privileges

Not enough information. Please return with details.

For example

- what is it they cannot do that you believe they should be able to do?
- can you create a new user and place them in the local "administrators"
group and can they do 'whatever it is' you believe they should be able to
do?
- what is your exact operating system (flavor and service pack level at
least?)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

XP, SP3. When installing software, cannot update the registry. Can't change
power settings.

"Shenan Stanley" wrote:

> Taz wrote:
> > User set as administrator does not have administrative privileges
>
> Not enough information. Please return with details.
>
> For example
>
> - what is it they cannot do that you believe they should be able to do?
> - can you create a new user and place them in the local "administrators"
> group and can they do 'whatever it is' you believe they should be able to
> do?
> - what is your exact operating system (flavor and service pack level at
> least?)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Cannot create new users when logged into created account that is set with
administrator rights.

"Shenan Stanley" wrote:

> Taz wrote:
> > User set as administrator does not have administrative privileges
>
> Not enough information. Please return with details.
>
> For example
>
> - what is it they cannot do that you believe they should be able to do?
> - can you create a new user and place them in the local "administrators"
> group and can they do 'whatever it is' you believe they should be able to
> do?
> - what is your exact operating system (flavor and service pack level at
> least?)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Taz wrote:

> XP, SP3. When installing software, cannot update the registry. Can't
> change power settings.
>
> "Shenan Stanley" wrote:
>
>> Taz wrote:
>> > User set as administrator does not have administrative privileges
>>
>> Not enough information. Please return with details.
>>
>> For example
>>
>> - what is it they cannot do that you believe they should be able to do?
>> - can you create a new user and place them in the local "administrators"
>> group and can they do 'whatever it is' you believe they should be able to
>> do?
>> - what is your exact operating system (flavor and service pack level at
>> least?)

You're still being miserly with the details. Is this XP Pro or Home? Member
of a domain or Workgroup (or standalone)? What is the recent history of the
machine? What is its malware status?

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

These things don't happen magically all by themselves but if you don't
provide some details, no one here can help you.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

XP Pro. Brand new PC. Member of a domain. Have not had any problems with
previouse setup of PC's on the domain. We use McAfee virus protection.

"Taz" wrote:

> Cannot create new users when logged into created account that is set with
> administrator rights.
>
> "Shenan Stanley" wrote:
>
> > Taz wrote:
> > > User set as administrator does not have administrative privileges
> >
> > Not enough information. Please return with details.
> >
> > For example
> >
> > - what is it they cannot do that you believe they should be able to do?
> > - can you create a new user and place them in the local "administrators"
> > group and can they do 'whatever it is' you believe they should be able to
> > do?
> > - what is your exact operating system (flavor and service pack level at
> > least?)
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >
> >

I have been experiencing same problem as Taz.

1) For the past week,I have noticed that when I run NIS 2009 Full System
Scan. The definition file size was increasing.

2) Yesterday, when I went on my computer to do my daily morning scans. There
were new files and folder (most were empty, read only, hidden) in all my
profiles. After looking through these folders, I discovered that all the
programs I uninstalled were reinstalled in the Administrator Document and
Settings folder. Also, there are folders that are system folders that I
cannot delete in the Administrator profile. I successfully deleted yesterday
from the two Limited User Accounts the following folders and they are
reinstalled again this morning:
i) Nethood
ii) Printhood
iii) Application Data (Hidden)
iv) Local Settings (Hidden)
v) My Recent Documents (Hidden)
vi) SendTo
vii) Templates (Microsoft Word, Excel, Powerpoint, WinWord8) (Hidden)
ix) Cookies (Hidden)

Also, there are DAT files, which were not there five days ago:
i) NTUSER DAT file 3,584KB
ii) NTUSER.dat text file, which opens with no text and the file is 1KB the
following message:
"The process cannot access the file because it is being used by another
process" Ok button

I have an Administrator profile, which does not show at all in my Hardware
Profiles in the System.

I will continue my post later on.

Somehow Norton has networked my computer to theirs. XP Professional shows up
on my computer name, which did not exist last week.
--
XP Home Edition 2002 SP3 Norton Internet Security 2009


"Taz" wrote:

> XP Pro. Brand new PC. Member of a domain. Have not had any problems with
> previouse setup of PC's on the domain. We use McAfee virus protection.
>
> "Taz" wrote:
>
> > Cannot create new users when logged into created account that is set with
> > administrator rights.
> >
> > "Shenan Stanley" wrote:
> >
> > > Taz wrote:
> > > > User set as administrator does not have administrative privileges
> > >
> > > Not enough information. Please return with details.
> > >
> > > For example
> > >
> > > - what is it they cannot do that you believe they should be able to do?
> > > - can you create a new user and place them in the local "administrators"
> > > group and can they do 'whatever it is' you believe they should be able to
> > > do?
> > > - what is your exact operating system (flavor and service pack level at
> > > least?)
> > >
> > > --
> > > Shenan Stanley
> > > MS-MVP
> > > --
> > > How To Ask Questions The Smart Way
> > > http://www.catb.org/~esr/faqs/smart-questions.html
> > >
> > >
> > >

Dee wrote:
> I have been experiencing same problem as Taz.
>
> 1) For the past week,I have noticed that when I run NIS 2009 Full System
> Scan. The definition file size was increasing.
>
> 2) Yesterday, when I went on my computer to do my daily morning scans. T

Err do you do anything ELSE with your computer? If you practice safe
computing, are behind a NATS router and have an up-to-date AV app then
you shouldn't need to scan EVERY day.....

Dee wrote:

> Somehow Norton has networked my computer to theirs.

What makes you think that they would have done that? I seriously doubt
that Norton would have done this, more likely that you have a virus or
that someone impersonating Norton has hacked your box!

John

--
XP Home Edition 2002 SP3 Norton Internet Security 2009


"Gordon" wrote:

> Dee wrote:
> > I have been experiencing same problem as Taz.
> >
> > 1) For the past week,I have noticed that when I run NIS 2009 Full System
> > Scan. The definition file size was increasing.
> >
> > 2) Yesterday, when I went on my computer to do my daily morning scans. T
>
> Err do you do anything ELSE with your computer? If you practice safe
> computing, are behind a NATS router and have an up-to-date AV app then
> you shouldn't need to scan EVERY day.....
>

Gordon,
I just do a daily scan even though Norton does Idle Scans while I am surfing
the net. Just a habit I got into.

I had to leave yesterday when I sent my post so I didn't get a chance to
finish what I was going to send, so I just sent what I typed.

I am not networked.

My computer is connected directly to my modem and my computer is pretty
limited as far as components go.

My brother gave me this computer and paid for my internet service as I
cannot afford that on my limited income.

I do not know how to set up a network.
I don't care to have my computer networked.
So I do not have a router.
Is that a network device or something?

Prior to installing NIS 2009, I had downloaded a free program I found on
PCWorld website called Comodo Internet Security. Well, that was a big
mistake. A Comodo Help kept sending me emails, even though I have it included
in my Email Block List that comes with NIS 2009.

I chose NIS 2009, which again my brother purchased, as it was rated high in
my research for Internet Security suites: PCWorld, security forums,
AV-Test.org, C-Net for starters.

John MVP
You are most likely right with someone impersonating Norton. The reason I
said that it showed that I was networked with Norton is when I saw the above
changes to my profiles.

Additionally, there were programs that a Norton Technical Support person
from India assisted with removing Norton's free Add-On Pack (Parental &
Privacy Control) as well as Malwarebytes program as that program file kept
getting bigger and bigger. NIS 2009 had to be removed with their Removal Tool
and reinstalled by this Technical Support person from India.

These uninstalled programs showed up when the previous there were not there.

Also, when I couldn't log into my Limited Account User Profile, a User
Environment Message displayed when I clicked on my Limited Account user
profile on the Welcome Screen (I have fast switcher disabled.):

"Windows cannot log you on because your profile cannot be loaded.
Check that you are all connected to the network or your network is
functioning correctly. If this problem persists, contact your network
administrator."

So I am at a loss as to why it is displaying that message when I am not
connected to a network!

After this message displayed, I checked My Network Places on My Computer,
then I clicked on View workgroup computers and a computer icon with a single
monitor displayed. I right-clicked on that icon and selected Properties and
it has my computer name and the type is Windows Professional.

For one thing, I do NOT have Windows Professional.

I have Windows XP Home Edition Version 2002 SP3.

So that is how I can tell that my computer is networked. As well as that
network error message displaying when I click on my Limited Account User
Profile.

So any information you can provide or direction is greatly appreciated.

FYI, I did contact my ISP and Norton yesterday and they said it is a Windows
issues and that they couldn't help me. So I posted my query here when I saw
this posting.

Thanks so much for your time and help.
Dee