wired improperly? real easy to do
does your pinouts of the board match the connector.....many have not in my experience. Lately the connectors have been coming with
each wire having its own 'single' connector. This makes mistakes even easier. I would recheck the boards manual just to be sure I
hope that its a non costly mistake. Also with my P4B266 and a USB astra scanner, if I don't load the software BEFORE I plug in the
device, all goes bad. If I don't power on the scanner BEFORE turning on the computer, I have problems. Real quirky that way. Make
sure there are NO 'other devices' in device manager. If there are 'remove' them.
Hope you get it straightened out.
"Jim Strand" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Bought a Canon LiDE 20 as a gift for a friend. The computer it is
> being used on is based on the ASUS A7N8X, Athlon 2500, and Windows XP.
>
> Followed the instructions by first installing the software. Verified
> the scanner worked with both the back panel USB ports. Front ports
> required connecting the cable but worked fine.
>
> After closing the case the front panel connectors now detect an
> "unknown device". Running the troubleshooter suggests the USB device
> may be damaged. Yet when plugged into the rear connectors everything
> works fine. Opened the case to confirm the front panel cable had not
> come loose.
>
> What am I missing?
>
>
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