Vista 32 bit Home Premium

I am having difficulty in getting USB ports to recognise my mouse (Problem occured around a week ago).

I have looked in 'Device Manager' under 'Universal Serial Bus Controllers' and note that 'Generic USB Hub' has a yellow triangle.

Properties tell me ' This Device Cannot Start (Code 10)'.

Driver is up to date

If I uninstall the USB hub driver, then reboot will Vista re-install the driver automatically (mouse connected) Will I need the Vista DVD disk at hand? Is this the best thing to do?

What does the Generic USB Hub do?

UPDATE

When I initially start my machine, I get the BIOS screen that invites me tologin (to start Vista). The mouse pointer may be frozen. If I re-start, the mouse may stay frozen; if I re-start the machine again, the mouse may become normal. When I login and look at the Generic USB Hub in Control panel the yellow triangle has gone. The next time I re-start the problem may recur.. I mention all this in the hope that it may mean more to you than it does to me.

Thanks

On Fri, 17 Aug 2012 18:46:57 -0700 (PDT), species8350 wrote:

> Vista 32 bit Home Premium
>
> I am having difficulty in getting USB ports to recognise my mouse (Problem occured around a week ago).
>
> I have looked in 'Device Manager' under 'Universal Serial Bus Controllers' and note that 'Generic USB Hub' has a yellow triangle.
>
> Properties tell me ' This Device Cannot Start (Code 10)'.
>
> Driver is up to date
>
> If I uninstall the USB hub driver, then reboot will Vista re-install the driver automatically (mouse connected) Will I need the Vista DVD disk at hand? Is this the best thing to do?
>
> What does the Generic USB Hub do?
>
> UPDATE
>
> When I initially start my machine, I get the BIOS screen that invites me to login (to start Vista). The mouse pointer may be frozen. If I re-start, the mouse may stay frozen; if I re-start the machine again, the mouse may become normal. When I login and look at the Generic USB Hub in Control panel the yellow triangle has gone. The next time I re-start the problem may recur. I mention all this in the hope that it may mean more to you than it does to me.
>
> Thanks

Uninstalling and allowing reinstalling should work automatically, as you
expect.

OTOH, have you tried using a different USB port? Have you tried using a
different mouse?

Is your mouse wired or wireless? If wireless, have you checked the
battery?

--
Gene E. Bloch (Stumbling Bloch)

On Saturday, August 18, 2012 3:13:47 AM UTC+1, Gene E. Bloch wrote:
> On Fri, 17 Aug 2012 18:46:57 -0700 (PDT), species8350 wrote:
>
>
>
> > Vista 32 bit Home Premium
>
> >
>
> > I am having difficulty in getting USB ports to recognise my mouse (Problem occured around a week ago).
>
> >
>
> > I have looked in 'Device Manager' under 'Universal Serial Bus Controllers' and note that 'Generic USB Hub' has a yellow triangle.
>
> >
>
> > Properties tell me ' This Device Cannot Start (Code 10)'.
>
> >
>
> > Driver is up to date
>
> >
>
> > If I uninstall the USB hub driver, then reboot will Vista re-install the driver automatically (mouse connected) Will I need the Vista DVD disk at hand? Is this the best thing to do?
>
> >
>
> > What does the Generic USB Hub do?
>
> >
>
> > UPDATE
>
> >
>
> > When I initially start my machine, I get the BIOS screen that invites me to login (to start Vista). The mouse pointer may be frozen. If I re-start, the mouse may stay frozen; if I re-start the machine again, the mouse maybecome normal. When I login and look at the Generic USB Hub in Control panel the yellow triangle has gone. The next time I re-start the problem may recur. I mention all this in the hope that it may mean more to you than it does to me.
>
> >
>
> > Thanks
>
>
>
> Uninstalling and allowing reinstalling should work automatically, as you
>
> expect.
>
>
>
> OTOH, have you tried using a different USB port? Have you tried using a
>
> different mouse?
>
>
>
> Is your mouse wired or wireless? If wireless, have you checked the
>
> battery?
>
>
>
> --
>
> Gene E. Bloch (Stumbling Bloch)

Thanks for responding.

I get the same problem using different USB ports.

A different mouse gives the same problem.

The mouse is wired.

It seems the uninstall/re-install is the next step. You say that the process is automatic, will I need the Vista DVD disk at hand?

Best wishes.

S

PS. The problem often resolves itself by a reboot or two or three. Any comments?

On Sat, 18 Aug 2012 05:38:38 -0700 (PDT), species8350 wrote:

> On Saturday, August 18, 2012 3:13:47 AM UTC+1, Gene E. Bloch wrote:
>> On Fri, 17 Aug 2012 18:46:57 -0700 (PDT), species8350 wrote:
>>
>>> Vista 32 bit Home Premium
>>
>>>
>>
>>> I am having difficulty in getting USB ports to recognise my mouse (Problem occured around a week ago).
>>
>>>
>>
>>> I have looked in 'Device Manager' under 'Universal Serial Bus Controllers' and note that 'Generic USB Hub' has a yellow triangle.
>>
>>>
>>
>>> Properties tell me ' This Device Cannot Start (Code 10)'.
>>
>>>
>>
>>> Driver is up to date
>>
>>>
>>
>>> If I uninstall the USB hub driver, then reboot will Vista re-install the driver automatically (mouse connected) Will I need the Vista DVD disk at hand? Is this the best thing to do?
>>
>>>
>>
>>> What does the Generic USB Hub do?
>>
>>>
>>
>>> UPDATE
>>
>>>
>>
>>> When I initially start my machine, I get the BIOS screen that invites me to login (to start Vista). The mouse pointer may be frozen. If I re-start, the mouse may stay frozen; if I re-start the machine again, the mouse may become normal. When I login and look at the Generic USB Hub in Control panel the yellow triangle has gone. The next time I re-start the problem may recur. I mention all this in the hope that it may mean more to you than it does to me.
>>
>>>
>>
>>> Thanks
>>
>> Uninstalling and allowing reinstalling should work automatically, as you
>>
>> expect.
>>
>> OTOH, have you tried using a different USB port? Have you tried using a
>>
>> different mouse?
>>
>> Is your mouse wired or wireless? If wireless, have you checked the
>>
>> battery?
>>
>> --
>>
>> Gene E. Bloch (Stumbling Bloch)
>
> Thanks for responding.
>
> I get the same problem using different USB ports.
>
> A different mouse gives the same problem.
>
> The mouse is wired.
>
> It seems the uninstall/re-install is the next step. You say that the process is automatic, will I need the Vista DVD disk at hand?
>
> Best wishes.
>
> S
>
> PS. The problem often resolves itself by a reboot or two or three. Any comments?

You don't need the DVD. The driver set is in your file system.

Sorry my ideas didn't help...

--
Gene E. Bloch (Stumbling Bloch)

On Saturday, August 18, 2012 2:46:57 AM UTC+1, species8350 wrote:
> Vista 32 bit Home Premium
>
>
>
> I am having difficulty in getting USB ports to recognise my mouse (Problem occured around a week ago).
>
>
>
> I have looked in 'Device Manager' under 'Universal Serial Bus Controllers' and note that 'Generic USB Hub' has a yellow triangle.
>
>
>
> Properties tell me ' This Device Cannot Start (Code 10)'.
>
>
>
> Driver is up to date
>
>
>
> If I uninstall the USB hub driver, then reboot will Vista re-install the driver automatically (mouse connected) Will I need the Vista DVD disk at hand? Is this the best thing to do?
>
>
>
> What does the Generic USB Hub do?
>
>
>
> UPDATE
>
>
>
> When I initially start my machine, I get the BIOS screen that invites me to login (to start Vista). The mouse pointer may be frozen. If I re-start, the mouse may stay frozen; if I re-start the machine again, the mouse may become normal. When I login and look at the Generic USB Hub in Control panelthe yellow triangle has gone. The next time I re-start the problem may recur. I mention all this in the hope that it may mean more to you than it does to me.
>
>
>
> Thanks

Thanks for responding.

No need to apologise, you tried to help.

Thanks to all for advice.

Best wishes.

A