Due to complications when I created a new profile for work, Excel, PPT and
Word from my Office Ultimate 2007 stopped working properly. I never get
beyond the "Configuring" screen when I try to start them. Other Office
programs start just fine.

I have rebooted, repaired, uinstalled and reinstalled. Nothing seems to
work. Some file is corrupted and keeps sending me to the configuring screen
and the ultimate reboot.

I also noticed something strange in options. A lot of the entries are in
some form of Chinese - I can't get any changes to stick.

Is there any way I can COMPLETELY wipe Office and do a clean reinstall?

Hi Kathy,

To uninstall in XP,
Start>Settings>Control Panel then click Add or Remove a program

In Vista
Start>Control Panel>Programs then click Uninstall a program

HTH
Martin



"Kathy" <(E-Mail Removed)> wrote in message
news:79D72A1E-D5C3-433C-8B67-(E-Mail Removed)...
> Due to complications when I created a new profile for work, Excel, PPT and
> Word from my Office Ultimate 2007 stopped working properly. I never get
> beyond the "Configuring" screen when I try to start them. Other Office
> programs start just fine.
>
> I have rebooted, repaired, uinstalled and reinstalled. Nothing seems to
> work. Some file is corrupted and keeps sending me to the configuring
> screen
> and the ultimate reboot.
>
> I also noticed something strange in options. A lot of the entries are in
> some form of Chinese - I can't get any changes to stick.
>
> Is there any way I can COMPLETELY wipe Office and do a clean reinstall?

Thanks - I know how to uninstall - I've already done that several times. I am
still not able to open Word, PowerPoint and Excel. Do you have any other
ideas?

"MartinW" wrote:

> Hi Kathy,
>
> To uninstall in XP,
> Start>Settings>Control Panel then click Add or Remove a program
>
> In Vista
> Start>Control Panel>Programs then click Uninstall a program
>
> HTH
> Martin
>
>
>
> "Kathy" <(E-Mail Removed)> wrote in message
> news:79D72A1E-D5C3-433C-8B67-(E-Mail Removed)...
> > Due to complications when I created a new profile for work, Excel, PPT and
> > Word from my Office Ultimate 2007 stopped working properly. I never get
> > beyond the "Configuring" screen when I try to start them. Other Office
> > programs start just fine.
> >
> > I have rebooted, repaired, uinstalled and reinstalled. Nothing seems to
> > work. Some file is corrupted and keeps sending me to the configuring
> > screen
> > and the ultimate reboot.
> >
> > I also noticed something strange in options. A lot of the entries are in
> > some form of Chinese - I can't get any changes to stick.
> >
> > Is there any way I can COMPLETELY wipe Office and do a clean reinstall?
>
>