This bulletin may be applicable if you have Norton installed:
After updating to the January 7th or 8th virus definitions, your computer slows
down and Microsoft Word and Excel will not start
http://service1.symantec.com/SUPPORT...04010810205113
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
--------------------------------------------------------------------------------
"Ferdie Cruz" <(E-Mail Removed)> wrote in message:
news:0d4301c3d6d1$ed569810$(E-Mail Removed)...
| This computer is a PIII 665mhz with 256MB of ram. This pc
| was previously upgraded to Window XP Pro from Windows 98
| due to frequent lock-ups that the user was encountering
| before I came on board as their IT support. The problem
| that the user is encountering is that the computer is
| really running slow after the upgrade whether or not if
| she has one or two applications running. There are also
| times that she wouldn't have anything running and it would
| take a while just to open an excel file. She is not
| getting any error messages and the computer doesn't hang
| up. Please advise