<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> On Sat, 31 Jul 2004 04:48:08 GMT, "WinGuy" <(E-Mail Removed)> wrote:
>
> >That's seemingly not a Microsoft product, so you should be able to get
help
> >here:
> >http://support.veritas.com/index.htm
>
>
> It is still a Microsoft problem also:
> 1. XP hangs totally, won't boot, if I remove the Veritas drivers.
I don't think so. I gave you the link for obtaining the 3rd party support
that you need. If you put a Chevy part in a Ford automobile, it might work
but if it doesn't you'd seek a solution from Chevy -- not Ford, as it's not
their product. And this is an XP newsgroup, not a Veritas one.
> 2. XP doesn't seem to have a way to tell what software installed which
> drivers. Or does it? Too bad it doesn't keep a record of that
> somewhere.
Maybe, but I don't know the answer to that one. However, the individual
programs usually have an installation log so you could try searching all the
files in your Programs Files folder, specifying the driver name as text to
search within the files for. Might take a while to finish that kind of
search.
> 3. Now that I have removed the settings in Microsofts "verifier.exe"
> the system doesn't hang on shut down. So it must be in part
> Microsoft's "verifier.exe" that is causing it to hang, in addition to
> the Veritas "ssrtln.sys".
http://support.microsoft.com/?kbid=244617
That's just a (rather nice) driver troubleshooting tool for 2000 and XP.
It's meant to help its User discover the actual root cause of a problem.
> 4. XP acts very naughty! Restore can't be undone sometimes (even
> though the first screen says so), and the solution to everything in XP
> seems to be a fresh install. Bad XP!
Some Micrsoft Updates can not be uninstalled. When you install such an
update then you can not restore your system to an earlier time. There is a
3rd party product called Go Back (from Symantec, who also owns Norton and
McAfee) that will let you do that, but you need a fast HDD (like one having
an 8meg cache of its own, which really speeds up a system) and lots of HDD
space (since it constantly archives many old copies of files). If you have a
good enough computer to handle the CPU and HDD load then Go Back is indeed a
fine product.
> 5. I'm not sure that "ssrtln.sys" doesn't come with XP. Can anyone
> here confirm that?
It doesn't come with 2000 or 98. I don't have an XP or ME system running at
the moment, so I can't search those operating systems. But the general rule
is if the properties of a file doesn't specify a Microsoft copyright then it
didn't come with a Microsoft operating system.
Again, I suggest that you contact the 3rd party vendor at
http://support.veritas.com/index.htm for a proper solution to the problem
you are experiencing.
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System Error Code 778
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