"Darthy" <(E-Mail Removed)> wrote in message
news:CFF16AA9-2867-4E08-AE37-(E-Mail Removed)...
> Hello.
>
> I bought a few months ago a new Acer laptop with Windows Vista. While I
> was
> downloading my e-mails last week, I receive the same message from a friend
> TWICE. The first message was alright and I saved it, as I usually do, but
> the
> second one, I'm not able to move it because anytime I select it, a pop-up
> appears with the message "unknown error" and i cannot delete it.
>
> Can you help me, please?
Download and install this fix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works
in other folders. If you don't know whether to use the 32-bit
version or the 64-bit version, try the 32-bit version first. Certain
common antivirus programs, such as most of those from Norton or
McAfee, or a recent one from Trend, tend to cause such problems,
so if you have such a program, remember where to find the fix -
you're likely to need it again, although not immediately.