I had a Kensington mouse that quit working. i bought a new mouse, different
brand, and I am unable to install the software because the old Kensington
Mouseworks program is still on my computer.

The problem is I can't get the Kensington program to uninstall. When I go to
the control panel, uninstall program, I get an error message.
>SetupDLL\SetupDLL.cpp (462)

Does anyone know what I need to do to get this program to uninstall.

Thank you for any help you can give me.

The standard procedure when you can not uninstall a program (usually due to
missing files) is to reinstall to the same location and "then" uninstall the
program.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)



"borg" <(E-Mail Removed)> wrote in message
news:206EA0D8-FA79-4466-8171-(E-Mail Removed)...
>I had a Kensington mouse that quit working. i bought a new mouse, different
> brand, and I am unable to install the software because the old Kensington
> Mouseworks program is still on my computer.
>
> The problem is I can't get the Kensington program to uninstall. When I go
> to
> the control panel, uninstall program, I get an error message.
>>SetupDLL\SetupDLL.cpp (462)
>
> Does anyone know what I need to do to get this program to uninstall.
>
> Thank you for any help you can give me.