Our PC (using Windows 2000 Professional) was attacked
yesterday by the W32.Blaster.Worm. It hit the system
before I had the chance to update Norton Anti Virus.

When initially hit, the worm would not allow access to the
Norton Security utilities. I restarted the system, and
only then were we able to update Norton and quarantine the
virus. On my first attempt at a restart, I received
an "unexpected kernel mode trap error" when I attempted to
use a program. Windows scanned the disk, then restared
automatically. After updating service packs and
downloading Symantec's fix, we are still experiencing
occasional "unexpected kernel mode trap" problems.

What can we do to repair this?

Thanks for the advice!

Did you check to see which files were infected with the worm? ...you may
want to replace all of the system files that were infected with clean copies
from Win2K CD or the SPs.

"C. Nelson" <(E-Mail Removed)> wrote in message
news:027a01c361c4$ef9af4e0$(E-Mail Removed)...
> Our PC (using Windows 2000 Professional) was attacked
> yesterday by the W32.Blaster.Worm. It hit the system
> before I had the chance to update Norton Anti Virus.
>
> When initially hit, the worm would not allow access to the
> Norton Security utilities. I restarted the system, and
> only then were we able to update Norton and quarantine the
> virus. On my first attempt at a restart, I received
> an "unexpected kernel mode trap error" when I attempted to
> use a program. Windows scanned the disk, then restared
> automatically. After updating service packs and
> downloading Symantec's fix, we are still experiencing
> occasional "unexpected kernel mode trap" problems.
>
> What can we do to repair this?
>
> Thanks for the advice!

You'd have to look at your AntiVirus software reports to find out which
files were infected.

"C. Nelson" <(E-Mail Removed)> wrote in message
news:08ac01c361ec$758a7450$(E-Mail Removed)...
> How do we determine which files were infected? I haven't
> found anything on the Web indicating how to do this.
>
> Thanks!
>
>
> >-----Original Message-----
> >Did you check to see which files were infected with the
> worm? ...you may
> >want to replace all of the system files that were
> infected with clean copies
> >from Win2K CD or the SPs.
> >
> >"C. Nelson" <(E-Mail Removed)> wrote in message
> >news:027a01c361c4$ef9af4e0$(E-Mail Removed)...
> >> Our PC (using Windows 2000 Professional) was attacked
> >> yesterday by the W32.Blaster.Worm. It hit the system
> >> before I had the chance to update Norton Anti Virus.
> >>
> >> When initially hit, the worm would not allow access to
> the
> >> Norton Security utilities. I restarted the system, and
> >> only then were we able to update Norton and quarantine
> the
> >> virus. On my first attempt at a restart, I received
> >> an "unexpected kernel mode trap error" when I attempted
> to
> >> use a program. Windows scanned the disk, then restared
> >> automatically. After updating service packs and
> >> downloading Symantec's fix, we are still experiencing
> >> occasional "unexpected kernel mode trap" problems.
> >>
> >> What can we do to repair this?
> >>
> >> Thanks for the advice!
> >
> >
> >.
> >