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Unable to print after applying 826939 or 328310

 
 
serge
Guest
Posts: n/a
 
      21st Oct 2003
After applying q328310 hotfix (or q826939 security rollup) to some
computers running Windows XP Pro English SP1 the users are unable to
print to any installed printer, no matter local or network. No errors
are recorded to Event Log, the Print Spooler service appears to be
running. After removing the above hotfixes everything returns back to
normal.

Has anyone seen this problem already? What could be the cause of the
problem?

 
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Cari MS-MVP
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      21st Oct 2003
This problem was seen a while ago and the suggest fix was to run

sfc /scannow

from the Start, Run command.

Cari
www.coribright.com

"serge" <serge-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> After applying q328310 hotfix (or q826939 security rollup) to some
> computers running Windows XP Pro English SP1 the users are unable to
> print to any installed printer, no matter local or network. No errors
> are recorded to Event Log, the Print Spooler service appears to be
> running. After removing the above hotfixes everything returns back to
> normal.
>
> Has anyone seen this problem already? What could be the cause of the
> problem?
>



 
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Jason Carver
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Posts: n/a
 
      4th Nov 2003
I definently know its 826939. If you just remove this
one , it fixes it.
>-----Original Message-----
>This problem was seen a while ago and the suggest fix

was to run
>
>sfc /scannow
>
>from the Start, Run command.
>
>Cari
>www.coribright.com
>
>"serge" <serge-(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> After applying q328310 hotfix (or q826939 security

rollup) to some
>> computers running Windows XP Pro English SP1 the users

are unable to
>> print to any installed printer, no matter local or

network. No errors
>> are recorded to Event Log, the Print Spooler service

appears to be
>> running. After removing the above hotfixes everything

returns back to
>> normal.
>>
>> Has anyone seen this problem already? What could be

the cause of the
>> problem?
>>

>
>
>.
>

 
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