Does the printer installation loaclly create a port called DOT4?
If so, then this should solve the problem:
302361 - Printers That Use Ports That Do Not Begin With COM, LPT,
or USB Are Not Redirected in a Remote Desktop or Terminal Services
Session
http://support.microsoft.com/?kbid=302361
Check the EventLog on the TS as well, you might have to map the
printer driver to a native driver on the server to make
autocreation of the printer work.
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
"Nancy Shelgren" <(E-Mail Removed)> wrote in
news:fd2901c43ea0$d051fca0$(E-Mail Removed):
> Our terminal server is running 2000 server. Remote user
> is using a Dell Inspiron notebook (XP Professional) w/only
> a USB port for (HP 1012) printer connection. She can print
> locally but not when she's connected to the terminal
> server running its programs. Only work-around to date
> (from Dell and HP tech support) is to buy 1. a docking
> station for her notebook with both USB and parallel ports
> and 2. an HP (1300) with parallel port capability. (We
> have other remote users with printers connected through
> parallel ports who have no printing problems)
>
> Any less expensive (software) solutions?