I was having trouble with not being able to install WD definition updates so
I tired to install WD again, and it told me that I already had a version, and
I should remove that first using add/remove programs. I went to add remove
programs but I did not have a "Remove" button. I tried deleting the folder,
and all deleted except for 2 files which will not allow me to delete them
(MpShHook.dll, and MpOAv.dll). I still get the error that I have an existing
version of WD when I try to re-install. I tried renaming the 2 files but the
error persists. Not sure what to try next. Thanks.

What version of Windows? Have you tried restarting your machine, and then
re-trying the file deletions?

--

"moolkay" <(E-Mail Removed)> wrote in message
news:4286AD17-B317-4E15-A05E-(E-Mail Removed)...
>I was having trouble with not being able to install WD definition updates
>so
> I tired to install WD again, and it told me that I already had a version,
> and
> I should remove that first using add/remove programs. I went to add remove
> programs but I did not have a "Remove" button. I tried deleting the
> folder,
> and all deleted except for 2 files which will not allow me to delete them
> (MpShHook.dll, and MpOAv.dll). I still get the error that I have an
> existing
> version of WD when I try to re-install. I tried renaming the 2 files but
> the
> error persists. Not sure what to try next. Thanks.

I am running XP with SP3, and yes I have rebooted many times with the same
results. Thanks.

"Bill Sanderson" wrote:

> What version of Windows? Have you tried restarting your machine, and then
> re-trying the file deletions?
>
> --
>
> "moolkay" <(E-Mail Removed)> wrote in message
> news:4286AD17-B317-4E15-A05E-(E-Mail Removed)...
> >I was having trouble with not being able to install WD definition updates
> >so
> > I tired to install WD again, and it told me that I already had a version,
> > and
> > I should remove that first using add/remove programs. I went to add remove
> > programs but I did not have a "Remove" button. I tried deleting the
> > folder,
> > and all deleted except for 2 files which will not allow me to delete them
> > (MpShHook.dll, and MpOAv.dll). I still get the error that I have an
> > existing
> > version of WD when I try to re-install. I tried renaming the 2 files but
> > the
> > error persists. Not sure what to try next. Thanks.
>
>

Hello moolkay,

So does the same thing happen when you reboot into Safe Mode to then
eradicate the pest?
-=-

Ǝиçεl




"moolkay" wrote:

> I am running XP with SP3, and yes I have rebooted many times with the same
> results. Thanks.
>
> "Bill Sanderson" wrote:
>
> > What version of Windows? Have you tried restarting your machine, and then
> > re-trying the file deletions?
> >
> > --
> >
> > "moolkay" <(E-Mail Removed)> wrote in message
> > news:4286AD17-B317-4E15-A05E-(E-Mail Removed)...
> > >I was having trouble with not being able to install WD definition updates
> > >so
> > > I tired to install WD again, and it told me that I already had a version,
> > > and
> > > I should remove that first using add/remove programs. I went to add remove
> > > programs but I did not have a "Remove" button. I tried deleting the
> > > folder,
> > > and all deleted except for 2 files which will not allow me to delete them
> > > (MpShHook.dll, and MpOAv.dll). I still get the error that I have an
> > > existing
> > > version of WD when I try to re-install. I tried renaming the 2 files but
> > > the
> > > error persists. Not sure what to try next. Thanks.
> >
> >