"Alan Holmes" <(E-Mail Removed)> wrote in message
news:fvCPr.171649$(E-Mail Removed)4...
>
> I didn't give the right information before, so:-
>
> I tried to delete an email, and when I did it, the whole inbox emptied
> and then I found I could not delete anything from any newsgroup at all,
> so the whole thing has seized up.
>
> But I seem to be receiving emails, they are just going into an unknown
> place and I do not know where.
>
> I am still able to send emails, but if people reply then I do not see
> the reply.
>
> But it is not just the emails it is the block on trying to alter the
> contents of newsgroups, someone did say contact the isp but how can I do
> that if I do not see any replies.
>
> Please can someone hep?
>
> Alan
>
You have dbx file corruption. Create a new identity.
You may have a damaged identity especially if it is the default Main
Identity. File | Identities | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from the
old identity and delete it.
Note: Do not use the word Main in the name of the new identity.
For your messages:
In the new identity: File | Import | Messages. Select Microsoft Outlook
Express 6 and Import from the old identity.
For your Address Book:
Open the Address Book in the old identity and File | Export | Address Book
(wab) to any place on your HDD that is easy for you. My Documents is fine.
Then, open the Address Book in the new identity and File | Import |
Address Book (wab) and point to where you saved it.
For News Account Settings:
In OE: Tools | Accounts, select the account and export it to the Desktop.
In the new ID, Import the settings. Specific newsgroups will have to be
resubscribed to.
*************************************************
General precautions for Outlook Express:
Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.
Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095
After you are done, follow up by compacting your folders manually while
working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
And backup often.
Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
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