BSOD: win32k.sys crashes

1. From time to time I get a Blue Screen Crash.
Message states: INVALID_PAGE_CACHE_FROM_NONPAGED_AREA.
The message includes win32k.sys as the cause of the error.

More Info:

STOP: 0X00000050 (0X93BC6A0E, 0X00000000, 0XBF8813D4, 0X00000000)

win32k.sys - Address BF8813D4 base at BF800000, DateStamp 3F73195D


2. The memory is dumped on hard drive which sits as a 1.5GB file in Windows
folder.

Q1. What is win32k.sys and how to fix it from not crashing my pc?
Q2. How to work with memory dump? What can be done with that file?

Thanks in advance.
Gino

The behavior may occur if the win32k.sys is corrupted. Go to
C:\WINDOWS\System32 and rename the Win32k.sys file to Win32k.old and then
close the window. Now go back to the system32 folder and you will have a
new and non-corrupt Win32k.sys file.

The behavior also may be caused by that the virtual memory of the Windows XP
is corrupted. Disable and then enable the Virtual Memory to see whether it
solved the problem.

To disable Virtual memory:

1. Right click My Computer and choose properties
2. Click the Advanced tab
3. Under Performance click settings.
4. Click the Advanced tab.
5. Under Virtual memory click change
6. Click no paging file
7. Click OK
8. Restart the computer

To enable Virtual memory:

1. Right click My Computer and choose properties
2. Click the Advanced tab
3. Under Performance click settings.
4. Click the Advanced tab.
5. Under Virtual memory click change
6. Click System Managed Size
7. Click OK
8. Restart the computer


--
Happy Mardi-Gras,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util


" - 781 -" <lets@have.org> wrote in message
news:ua0sDiD%23DHA.2212@TK2MSFTNGP10.phx.gbl...
> 1. From time to time I get a Blue Screen Crash.
> Message states: INVALID_PAGE_CACHE_FROM_NONPAGED_AREA.
> The message includes win32k.sys as the cause of the error.
>
> More Info:
>
> STOP: 0X00000050 (0X93BC6A0E, 0X00000000, 0XBF8813D4, 0X00000000)
>
> win32k.sys - Address BF8813D4 base at BF800000, DateStamp 3F73195D
>
>
> 2. The memory is dumped on hard drive which sits as a 1.5GB file in
Windows
> folder.
>
> Q1. What is win32k.sys and how to fix it from not crashing my pc?
> Q2. How to work with memory dump? What can be done with that file?
>
> Thanks in advance.
> Gino
>
>
>
>

On Fri, 20 Feb 2004 21:06:58 -0800, " - 781 -" <lets@have.org>
wrote:

>1. From time to time I get a Blue Screen Crash.
> Message states: INVALID_PAGE_CACHE_FROM_NONPAGED_AREA.
> The message includes win32k.sys as the cause of the error.
>
> More Info:
>
> STOP: 0X00000050 (0X93BC6A0E, 0X00000000, 0XBF8813D4, 0X00000000)
>
> win32k.sys - Address BF8813D4 base at BF800000, DateStamp 3F73195D
>
>
>2. The memory is dumped on hard drive which sits as a 1.5GB file in Windows
>folder.
>
>Q1. What is win32k.sys and how to fix it from not crashing my pc?
>Q2. How to work with memory dump? What can be done with that file?
>
>Thanks in advance.
>Gino
>
>
>
Look here for a place to start:
http://aumha.org/win5/kbestop.htm

Dave