XP Office

Just installed Office XP, but for some reason when I open Word, it keeps
crashing before i can even do anything with it

The msg say "MS word has encountered a problem and needs to be close."

Error signature

Appname: winword.exe AppVer: 10.0.2627.0 ModName: hpzntp07.dll
ModVer: 2.140.0.0 Offset: 00026403

Reporting details
This error report includes: information regarding the condition of MS word
when the problem occurred; the operating system version and computer
hardware in use; your Digital Product ID, which couyld be used to identify
your license; and the Internet Protocol (IP)...............

i have tried uninstalling the program and installing it from fresh, but
again the problem occurs.
What should i do?

The problem appears to be in your printer driver. Try deleting and
reinstalling the printer.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"john" <j_wilkinson@telus.net> wrote in message
news:_G%9b.31026$Cu3.14804@edtnps84...
>
> Just installed Office XP, but for some reason when I open Word, it keeps
> crashing before i can even do anything with it
>
> The msg say "MS word has encountered a problem and needs to be close."
>
> Error signature
>
> Appname: winword.exe AppVer: 10.0.2627.0 ModName: hpzntp07.dll
> ModVer: 2.140.0.0 Offset: 00026403
>
> Reporting details
> This error report includes: information regarding the condition of MS word
> when the problem occurred; the operating system version and computer
> hardware in use; your Digital Product ID, which couyld be used to identify
> your license; and the Internet Protocol (IP)...............
>
> i have tried uninstalling the program and installing it from fresh, but
> again the problem occurs.
> What should i do?
>
>

Thanks those darn HP printers they did just install it
I guess you found out from: ModName: hpzntp07.dll





"Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
news:uxinj3WfDHA.164@tk2msftngp13.phx.gbl...
> The problem appears to be in your printer driver. Try deleting and
> reinstalling the printer.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://www.mvps.org/word
> Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
> all may benefit.
>
> "john" <j_wilkinson@telus.net> wrote in message
> news:_G%9b.31026$Cu3.14804@edtnps84...
> >
> > Just installed Office XP, but for some reason when I open Word, it
keeps
> > crashing before i can even do anything with it
> >
> > The msg say "MS word has encountered a problem and needs to be close."
> >
> > Error signature
> >
> > Appname: winword.exe AppVer: 10.0.2627.0 ModName: hpzntp07.dll
> > ModVer: 2.140.0.0 Offset: 00026403
> >
> > Reporting details
> > This error report includes: information regarding the condition of MS
word
> > when the problem occurred; the operating system version and computer
> > hardware in use; your Digital Product ID, which couyld be used to
identify
> > your license; and the Internet Protocol (IP)...............
> >
> > i have tried uninstalling the program and installing it from fresh, but
> > again the problem occurs.
> > What should i do?
> >
> >
>