ThorConWndClass program - causing Outlook 2003 to lock up

I am having an issue w/ Outlook. When I send an email, it freezes up on me.
I have to close it out and re-boot. When I re-boot, I get a message that
says ThorConnWndClass program is not responding. I never saw this before
until Outlook started freezing up. I called Dell support, and they have had
me remove my slide show screen saver, among some other trouble shooting
items. They now say I have to re-install Outlook. Wanted to see if there
was a better way before doing that.

Anyone else seen this?

None of that. Remove the Alternative User Input support from your Office
installation. If you use it you can reinstall the component and see if it
works.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
"Jimmy" <Jimmy@discussions.microsoft.com> wrote in message
news:51845896-B158-47EE-B411-F2D54221E1F9@microsoft.com...
>I am having an issue w/ Outlook. When I send an email, it freezes up on
>me.
> I have to close it out and re-boot. When I re-boot, I get a message that
> says ThorConnWndClass program is not responding. I never saw this before
> until Outlook started freezing up. I called Dell support, and they have
> had
> me remove my slide show screen saver, among some other trouble shooting
> items. They now say I have to re-install Outlook. Wanted to see if there
> was a better way before doing that.
>
> Anyone else seen this?

I am not sure how to do that, would you mind explaining how? Much appreciated!


"Roady [MVP]" wrote:

> None of that. Remove the Alternative User Input support from your Office
> installation. If you use it you can reinstall the component and see if it
> works.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
> -Properly back-up and restore your Outlook data
>
> -----
> "Jimmy" <Jimmy@discussions.microsoft.com> wrote in message
> news:51845896-B158-47EE-B411-F2D54221E1F9@microsoft.com...
> >I am having an issue w/ Outlook. When I send an email, it freezes up on
> >me.
> > I have to close it out and re-boot. When I re-boot, I get a message that
> > says ThorConnWndClass program is not responding. I never saw this before
> > until Outlook started freezing up. I called Dell support, and they have
> > had
> > me remove my slide show screen saver, among some other trouble shooting
> > items. They now say I have to re-install Outlook. Wanted to see if there
> > was a better way before doing that.
> >
> > Anyone else seen this?
>
>
>

Insert the Office CD, start setup and choose Add/Remove Components.
Alternative User Input is listed there.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
"Jimmy" <Jimmy@discussions.microsoft.com> wrote in message
news:4A825113-1AD0-4EF3-A522-421956A48AD7@microsoft.com...
>I am not sure how to do that, would you mind explaining how? Much
>appreciated!
>
>
> "Roady [MVP]" wrote:
>
>> None of that. Remove the Alternative User Input support from your Office
>> installation. If you use it you can reinstall the component and see if it
>> works.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> www.howto-outlook.com
>>
>> Tips of the month:
>> -FREE tool; QuickMail. Create new Outlook items anywhere from within
>> Windows
>> -Properly back-up and restore your Outlook data
>>
>> -----
>> "Jimmy" <Jimmy@discussions.microsoft.com> wrote in message
>> news:51845896-B158-47EE-B411-F2D54221E1F9@microsoft.com...
>> >I am having an issue w/ Outlook. When I send an email, it freezes up on
>> >me.
>> > I have to close it out and re-boot. When I re-boot, I get a message
>> > that
>> > says ThorConnWndClass program is not responding. I never saw this
>> > before
>> > until Outlook started freezing up. I called Dell support, and they
>> > have
>> > had
>> > me remove my slide show screen saver, among some other trouble shooting
>> > items. They now say I have to re-install Outlook. Wanted to see if
>> > there
>> > was a better way before doing that.
>> >
>> > Anyone else seen this?
>>
>>
>>