Software download problem

Hi all,
I bought a digitizing software to use for sewing it is called PE-design, I
installed it and it appeared to install OK. But it will not work. I called
the software company and they said there was a fix from the "Brothers"
website, but first I had to remove it, I did "uninstall" and now they say I
have to remove it from registry file. I don't know how to do that, short of
calling HP can someone help me with this.
I have a HP running windows XP home
Thank you very much for any help.
--
Katier

Hi Katier,

Here is what you need to do. But first read this disclaimer on the Windows
Registry

If you use Registry Editor incorrectly, you can cause serious problems that
may require you to reinstall your operating system. Use Registry Editor at
your own risk.

with that said you will need to do the following

Go to Start and Run

Type in Regedit

With the registry editor open click on Edit and Find

Type in the name of the progrm and do a serach. Every entry found for that
program just delete.

This should help you out with your problem



"Katier" wrote:

> Hi all,
> I bought a digitizing software to use for sewing it is called PE-design, I
> installed it and it appeared to install OK. But it will not work. I called
> the software company and they said there was a fix from the "Brothers"
> website, but first I had to remove it, I did "uninstall" and now they say I
> have to remove it from registry file. I don't know how to do that, short of
> calling HP can someone help me with this.
> I have a HP running windows XP home
> Thank you very much for any help.
> --
> Katier

John Thank you, Thank you. It worked, imagine that...

"John S." wrote:

> Hi Katier,
>
> Here is what you need to do. But first read this disclaimer on the Windows
> Registry
>
> If you use Registry Editor incorrectly, you can cause serious problems that
> may require you to reinstall your operating system. Use Registry Editor at
> your own risk.
>
> with that said you will need to do the following
>
> Go to Start and Run
>
> Type in Regedit
>
> With the registry editor open click on Edit and Find
>
> Type in the name of the progrm and do a serach. Every entry found for that
> program just delete.
>
> This should help you out with your problem
>
>
>
> "Katier" wrote:
>
> > Hi all,
> > I bought a digitizing software to use for sewing it is called PE-design, I
> > installed it and it appeared to install OK. But it will not work. I called
> > the software company and they said there was a fix from the "Brothers"
> > website, but first I had to remove it, I did "uninstall" and now they say I
> > have to remove it from registry file. I don't know how to do that, short of
> > calling HP can someone help me with this.
> > I have a HP running windows XP home
> > Thank you very much for any help.
> > --
> > Katier