Re: cannot burn cd need help

Hello,

Thanks for the reply and clarification as to what you want, I see I was not far
off the mark .

There is an issue with Movie Maker with regard to multiple ROMS on one
system.....There is a link to that in the FAQ section on my site.

What I recomend you do is ....

1) With the computer turned off unplug the ribon cable to both of the ROM
drives.
2) Power the machine up and go to the device manager. If you find reference to
them then uninstall them.
3) Reboot the system twice
4) Power down and connect the drive (NOT the DVD RAM drive)
Additional...make sure that this drive does not share a cable with a hard
drive, and try and make sure that it is device zero on the cable.
5) Power up and work through the New Device wizard.

Obviously this should have fixed the one drive. If it does not you will have to
make sure that it is on the Microsoft list of compatable drives...should have
said that first. If it is on the list, check with the manufacturer for a
firmware upgrade AND a driver upgrade. If upgrades are available, apply them
and if they do not have an immediate effect go through the steps above again.

Assuming that you now have a drive that is recognised, try Movie Maker. If that
too works then proceed to install the second ROM drive.

The above is how I got my two ROM drives to work. In my case the Combination
drive stopped the ordinary CD drive from working

Hope that helps a little (Lot) If not do please say so and we will have another
go.

--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
\|||/
(o o)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work

well its a laptop
so no cables
and tried it already by remove the drive but no luck
so nothing is fixed
cees

"John Kelly" wrote:

> Hello,
>
> Thanks for the reply and clarification as to what you want, I see I was not far
> off the mark .
>
> There is an issue with Movie Maker with regard to multiple ROMS on one
> system.....There is a link to that in the FAQ section on my site.
>
> What I recomend you do is ....
>
> 1) With the computer turned off unplug the ribon cable to both of the ROM
> drives.
> 2) Power the machine up and go to the device manager. If you find reference to
> them then uninstall them.
> 3) Reboot the system twice
> 4) Power down and connect the drive (NOT the DVD RAM drive)
> Additional...make sure that this drive does not share a cable with a hard
> drive, and try and make sure that it is device zero on the cable.
> 5) Power up and work through the New Device wizard.
>
> Obviously this should have fixed the one drive. If it does not you will have to
> make sure that it is on the Microsoft list of compatable drives...should have
> said that first. If it is on the list, check with the manufacturer for a
> firmware upgrade AND a driver upgrade. If upgrades are available, apply them
> and if they do not have an immediate effect go through the steps above again.
>
> Assuming that you now have a drive that is recognised, try Movie Maker. If that
> too works then proceed to install the second ROM drive.
>
> The above is how I got my two ROM drives to work. In my case the Combination
> drive stopped the ordinary CD drive from working
>
> Hope that helps a little (Lot) If not do please say so and we will have another
> go.
>
> --
> Best Wishes.....John Kelly
> www.the-kellys.org
> www.the-kellys.co.uk
> \|||/
> (o o)
> ----------ooO-(_)-Ooo-------------
> All material gained from other sources is duly acknowledged. No Value is
> obtained by publishing in any format other peoples work
>

Hello,

Wow a laptop with two burners onboard??? that's some laptop. I bet it gets real
hot if both drives are used at the same time. Anyway, back to the issue....

I remember what that article was about by the way, basically Movie Maker will
only access the first CD burner that it comes to and will not give access to a
second ROM drive.

I am guessing that your laptop was sold with two drives (What make model is the
laptop) If it did come with two ROM drives they are going to be an integral
part of the "system" which means there may be nothing you can do about it,
other than check for firmware and software updates for them and possibly the
motherboard as well.

Assuming that no updates are available/you are using the latest updates and as
inconvenient as it may be, I would now consider going back to a state prior to
SP2. From the complaints I have heard in here and elsewhere it seems that a
"System Restore" to a state prior to SP2 is full of problems as well and may
not be possible, so that would leave a re-install of XP and everything up to
but excluding SP2. As a re-install is not so hard nowadays I would be tempted
to go all the way and install SP2 as well (Just in case it works)

Other things to consider: As your problem is not really anything to do with
Movie Maker, it might be worth taking the problem to the manufacturer if you
have not already done so, and at the same time check out the windowsxp.hardware
and windowsxp.setup-rollout groups you will get a better quality of help there.

--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
\|||/
(o o)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work

well john its a ibm thinkpad a31p with security chip on board and 80gb
disk 1gb ram
i went to to remove evrything to sp1 it did still not burn anymore
and then back to sp2 again
also called ibm they said go back to orginal state of the computer a trie
dit from there
but through the time there where so many changes and lots of sofftware and
drivers update and email on the system
but becuase i cannot recover all it make no sense
what is it if you have to reload the settings again like sp2 that introduced
the problem to find that there is where the problem lies i know that
already only try to solve it
and becuase i i have al least a week of softare installed on the system
it make no sense to me
there must be a drive that cause the problem bescause i never had this
problem until i installed sp2
and unload it did not silve the problem
so again its help!!!!!!!!!!!!!!!!!!!!!!!!!!

by the way you can buy a little car of the price of the laptop
and the support of ibm is also not what it sould be if you get those kind
of answers despite a 24 days a week service contact on site all around
the world
its easy to say well just remove all and start again
i get a mail automaticly to download the newest sp2 securery update and
then you get this
headace
cees


"John Kelly" wrote:

> Hello,
>
> Wow a laptop with two burners onboard??? that's some laptop. I bet it gets real
> hot if both drives are used at the same time. Anyway, back to the issue....
>
> I remember what that article was about by the way, basically Movie Maker will
> only access the first CD burner that it comes to and will not give access to a
> second ROM drive.
>
> I am guessing that your laptop was sold with two drives (What make model is the
> laptop) If it did come with two ROM drives they are going to be an integral
> part of the "system" which means there may be nothing you can do about it,
> other than check for firmware and software updates for them and possibly the
> motherboard as well.
>
> Assuming that no updates are available/you are using the latest updates and as
> inconvenient as it may be, I would now consider going back to a state prior to
> SP2. From the complaints I have heard in here and elsewhere it seems that a
> "System Restore" to a state prior to SP2 is full of problems as well and may
> not be possible, so that would leave a re-install of XP and everything up to
> but excluding SP2. As a re-install is not so hard nowadays I would be tempted
> to go all the way and install SP2 as well (Just in case it works)
>
> Other things to consider: As your problem is not really anything to do with
> Movie Maker, it might be worth taking the problem to the manufacturer if you
> have not already done so, and at the same time check out the windowsxp.hardware
> and windowsxp.setup-rollout groups you will get a better quality of help there.
>
> --
> Best Wishes.....John Kelly
> www.the-kellys.org
> www.the-kellys.co.uk
> \|||/
> (o o)
> ----------ooO-(_)-Ooo-------------
> All material gained from other sources is duly acknowledged. No Value is
> obtained by publishing in any format other peoples work
>

Hello,

To be honest I think you should go with the suggestion that you re-install.

This is the short version of what I have been told. SP2 was basically created
so as to correct previous bugs in the system AND to force every one to go down
one route with regard to software and hardware properties. It seems that there
were several "known" problems that were a benefit to some software houses and
hardware designers. They exploited these weakness's so as to cut down on
programming time and to save on the cost of getting certain kinds of expert
help. The result was the release of hardware and software that did not properly
conform to the Microsoft view. Microsoft have strengthened their software and
the result is that many software packages and some hardware will no longer
work.

It was because of the above that I suggested you try to find Firmware updates
and software driver updates for your system.

Because of SP2 what might be happening is....Hardware and software currently in
use has a very short life nowadays.....I bought a new DV Camera just weeks
after it came to this country only to find 6 - 7 months later that it was
discontinued !!!! From the manufacturers point of view, they will not want to
spend money on resources that will soon, or are already, discontinued. The cost
of carrying the Microsoft Certification is to some too much in time and money

The only way forward would be if the device has a main Version update (e.g.
going from 5.nn to 6.00) and, the update can be applied to the older firmware.
Most motherboards have the ability to accept firmware upgrades. I have done
this to one of my motherboards twice, and I have also done it to a CD burner (
I can't remember what the manufacturer was...it was in the far east somewhere)

When in your situation there is an English phrase, "Bite the bullet" which in
your case would mean save all of your data files to CD and proceed with a full
format and install XP from scratch....and that's where another English phrase
comes in..."Catch 22" You cant backup your data because the CD drives do not
work.Actually, if you have a second computer save all of the data to that over
a network or ask a friend if you can plug your laptop into his and save the
data that way.

Unless some one else has a bright idea I think you options are reduced to just
the one....reformat and start again.....

--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
\|||/
(o o)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work