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Messenger Signs Out When Delete Contact

 
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Old 23-09-2004, 07:12 PM   #1
Steevo
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Default Messenger Signs Out When Delete Contact


Whenever I try to delete a contact Windows Messenger signs me out and a
status message "<insert contact name here> cannot be deleted". Has anyone
else experienced this? Is there any way to get around it?


Many thanks



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Old 23-09-2004, 09:46 PM   #2
Jonathan Kay [MVP]
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Default Re: Messenger Signs Out When Delete Contact

Greetings Steevo,

Are you utilizing any sort of router?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Steevo" <steevo@uk2k.nospam.com> wrote in message news:civ3m7$edp$1@newsg1.svr.pol.co.uk...
> Whenever I try to delete a contact Windows Messenger signs me out and a
> status message "<insert contact name here> cannot be deleted". Has anyone
> else experienced this? Is there any way to get around it?
>
>
> Many thanks
>
>
>



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Old 23-09-2004, 09:53 PM   #3
Steevo
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Default Re: Messenger Signs Out When Delete Contact

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:uCSlm5aoEHA.1576@TK2MSFTNGP12.phx.gbl...
Greetings Steevo,

Are you utilizing any sort of router?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


Nope, just got a 56k modem connection.


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Old 24-09-2004, 12:48 AM   #4
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Default Re: Messenger Signs Out When Delete Contact

I have the same problem! It's very frustrating. Everywhere
I look it's "by design".

I thought it was the router, but even after plugging my
laptop directly into the ADSL line and without any
firewall it still wouldn't let me delete my contacts.

>-----Original Message-----
>"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com>

wrote in message
>news:uCSlm5aoEHA.1576@TK2MSFTNGP12.phx.gbl...
>Greetings Steevo,
>
>Are you utilizing any sort of router?
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004

Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>
>Nope, just got a 56k modem connection.
>
>
>.
>

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Old 24-09-2004, 09:19 PM   #5
Jonathan Kay [MVP]
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Posts: n/a
Default Re: Messenger Signs Out When Delete Contact

Hi,

Disconnecting while removing a contact is not "By Design". If you're using MSN Messenger you
might try the following (this doesn't apply to Windows Messenger), firstly shut down
Messenger (right-click its icon in the notification area and click Exit), then click Start,
then Run, then type:
%appdata%\microsoft
and click OK.

Right-click the MSN Messenger folder and choose Delete. After all this, restart Messenger
and see if the problem has been corrected.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

<anonymous@discussions.microsoft.com> wrote in message
news:03b901c4a1c7$d37301b0$a501280a@phx.gbl...
>I have the same problem! It's very frustrating. Everywhere
> I look it's "by design".
>
> I thought it was the router, but even after plugging my
> laptop directly into the ADSL line and without any
> firewall it still wouldn't let me delete my contacts.
>
>>-----Original Message-----
>>"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com>

> wrote in message
>>news:uCSlm5aoEHA.1576@TK2MSFTNGP12.phx.gbl...
>>Greetings Steevo,
>>
>>Are you utilizing any sort of router?
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>All posts unless otherwise specified are (c) 2004

> Jonathan Kay.
>>You *must* contact me for redistribution rights.
>>
>>
>>Nope, just got a 56k modem connection.
>>
>>
>>.
>>



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Old 25-09-2004, 12:23 PM   #6
Steevo
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Posts: n/a
Default Re: Messenger Signs Out When Delete Contact

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:%23ZhfYPnoEHA.2140@TK2MSFTNGP11.phx.gbl...
Hi,

Disconnecting while removing a contact is not "By Design". If you're using
MSN Messenger you
might try the following (this doesn't apply to Windows Messenger), firstly
shut down
Messenger (right-click its icon in the notification area and click Exit),
then click Start,
then Run, then type:
%appdata%\microsoft
and click OK.

Right-click the MSN Messenger folder and choose Delete. After all this,
restart Messenger
and see if the problem has been corrected.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.



Thanks for that - you don't happen to have any suggestions for Win Messenger
do you? Would reinstalling help or is it service glitch not a software
problem?

Many thanks


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Old 25-09-2004, 12:30 PM   #7
Steevo
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Posts: n/a
Default Re: Messenger Signs Out When Delete Contact

"Steevo" <steevo@uk2k.nospam.com> wrote in message
news:cj3klc$r4j$1@newsg1.svr.pol.co.uk...

Thanks for that - you don't happen to have any suggestions for Win Messenger
do you? Would reinstalling help or is it service glitch not a software
problem?

Many thanks




Just tried doing a repair installation of Win Messenger and problem now
fixed. Our anonymous friend might also wish to try this as well!



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Old 25-09-2004, 07:33 PM   #8
Jonathan Kay [MVP]
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Posts: n/a
Default Re: Messenger Signs Out When Delete Contact

Hi Steevo,

Yeah, I was about to suggest that you remove the contact cache within Windows Messenger
(forgot to add that to my original post), the repair probably fixed this on its own for you.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Steevo" <steevo@uk2k.nospam.com> wrote in message news:cj3l1i$3no$1@news5.svr.pol.co.uk...
> "Steevo" <steevo@uk2k.nospam.com> wrote in message
> news:cj3klc$r4j$1@newsg1.svr.pol.co.uk...
>
> Thanks for that - you don't happen to have any suggestions for Win Messenger
> do you? Would reinstalling help or is it service glitch not a software
> problem?
>
> Many thanks
>
>
>
>
> Just tried doing a repair installation of Win Messenger and problem now
> fixed. Our anonymous friend might also wish to try this as well!
>
>
>



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Old 25-09-2004, 11:17 PM   #9
Steevo
Guest
 
Posts: n/a
Default Re: Messenger Signs Out When Delete Contact

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:eq7cY4yoEHA.692@TK2MSFTNGP12.phx.gbl...
Hi Steevo,

Yeah, I was about to suggest that you remove the contact cache within
Windows Messenger
(forgot to add that to my original post), the repair probably fixed this on
its own for you.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.



Jonathan,

Thanks once again for all your help, very much appreciated!




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Old 26-09-2004, 06:06 PM   #10
Jonathan Kay [MVP]
Guest
 
Posts: n/a
Default Re: Messenger Signs Out When Delete Contact

Hi Steevo,

No problem; let us know if you have any other issues.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Steevo" <steevo@uk2k.nospam.com> wrote in message news:cj4qq7$nc1$1@newsg2.svr.pol.co.uk...
> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
> news:eq7cY4yoEHA.692@TK2MSFTNGP12.phx.gbl...
> Hi Steevo,
>
> Yeah, I was about to suggest that you remove the contact cache within
> Windows Messenger
> (forgot to add that to my original post), the repair probably fixed this on
> its own for you.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
>
>
> Jonathan,
>
> Thanks once again for all your help, very much appreciated!
>
>
>
>



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