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cannot find server or DNS error

 
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Old 27-05-2004, 12:12 PM   #1
william pettit
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Default cannot find server or DNS error


Jonathan, Whenever I try to login at Hotmail.com or
Password.com I get this error.I have done everything you
suggested to others. (set clock, uninstall firewall, clear
cache and cookies, check IE security settings,
run "regsvr32 softpub.dll") When I try to do anything on
the Members Services Passport page (change password,
change email, forgot my password, etc.), I get the same
error page. Net status says " all systems are stable and
running". I am running a fully updated version of XP home.
Any ideas? thanks,bill
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Old 27-05-2004, 09:46 PM   #2
Jonathan Kay [MVP]
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Default Re: cannot find server or DNS error

Greetings Bill,

For a quick test, try and access the following website:
https://www.amazon.com

If amazon comes up, what's happening is either you've installed some sort of third-party
software firewall which is blocking the necessary websites (even if you've "uninstalled" it)
to log into Passport (or you've setup some sort of hosts file, or something similar) or your
Internet Service Provider is experiencing some difficulties.

If amazon doesn't come up, then most likely SSL (that is, the support which allows you to
connect to secure websites) has broken within Internet Explorer and we'll have to try
something else.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"william pettit" <anonymous@discussions.microsoft.com> wrote in message
news:1341501c443db$747e4e70$a601280a@phx.gbl...
> Jonathan, Whenever I try to login at Hotmail.com or
> Password.com I get this error.I have done everything you
> suggested to others. (set clock, uninstall firewall, clear
> cache and cookies, check IE security settings,
> run "regsvr32 softpub.dll") When I try to do anything on
> the Members Services Passport page (change password,
> change email, forgot my password, etc.), I get the same
> error page. Net status says " all systems are stable and
> running". I am running a fully updated version of XP home.
> Any ideas? thanks,bill



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Old 28-05-2004, 12:47 AM   #3
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Posts: n/a
Default Re: cannot find server or DNS error

jonathan, I can go to amazon with no trouble. I'll look
around to see if I can figure anything. I removed
Zonealarm and checked with adaware and spybot but still
can't find anything that might be conflicting. I'd clean
out the whole thing and start again but HP didn't send a
windows xp disk and now are hassling me about if I really
own this copy of XP. Oh well, can you think of anything
else that might be conflicting? thanks,bill
>-----Original Message-----
>Greetings Bill,
>
>For a quick test, try and access the following website:
>https://www.amazon.com
>
>If amazon comes up, what's happening is either you've

installed some sort of third-party
>software firewall which is blocking the necessary

websites (even if you've "uninstalled" it)
>to log into Passport (or you've setup some sort of hosts

file, or something similar) or your
>Internet Service Provider is experiencing some

difficulties.
>
>If amazon doesn't come up, then most likely SSL (that is,

the support which allows you to
>connect to secure websites) has broken within Internet

Explorer and we'll have to try
>something else.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"william pettit" <anonymous@discussions.microsoft.com>

wrote in message
>news:1341501c443db$747e4e70$a601280a@phx.gbl...
>> Jonathan, Whenever I try to login at Hotmail.com or
>> Password.com I get this error.I have done everything you
>> suggested to others. (set clock, uninstall firewall,

clear
>> cache and cookies, check IE security settings,
>> run "regsvr32 softpub.dll") When I try to do anything on
>> the Members Services Passport page (change password,
>> change email, forgot my password, etc.), I get the same
>> error page. Net status says " all systems are stable and
>> running". I am running a fully updated version of XP

home.
>> Any ideas? thanks,bill

>
>
>.
>

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