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0x81000301 problems
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Windows XP
Windows XP Messenger
0x81000301 problems
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0x81000301 problems |
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#1 |
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Guest
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i have recently not been able to connect to my msn
messenger, each time i type in my user name and password a message pops up sayin "we were unable to sign you in to net.messenger service, possibly because of a problem with the service or with your internet connection. please make sure you are connected to the internet. 0x81000301." i can still acess my emails just not my msn messenger. does anyone have any ideas on how to fix my problem? |
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#2 |
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Guest
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give this a try, click onto the MSN Msgr don't sign in, on top there is a tool bar. Click onto tools, scroll down to then click on options, to the far right of the tabs is the connection tab folder. Uncheck the the proxy settings that say I use a proxy give that a try.
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#3 |
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Guest
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Greetings,
Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "ks" <kiz_babe@hotmail.com> wrote in message news:17a5901c41945$cd104590$a501280a@phx.gbl... >i have recently not been able to connect to my msn > messenger, each time i type in my user name and password a > message pops up sayin "we were unable to sign you in to > net.messenger service, possibly because of a problem with > the service or with your internet connection. please make > sure you are connected to the internet. 0x81000301." i can > still acess my emails just not my msn messenger. > does anyone have any ideas on how to fix my problem? |
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#4 |
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Guest
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Jonathan,
I had the same problem and tried your solutions, but nothing has worked really. I don't have a personal firewall, only a linksys firewall that let MSN Messenger through without any problems until now. Any other ussgestions, knowing that? "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message news:<#jkgF$UGEHA.3880@TK2MSFTNGP10.phx.gbl>... > Greetings, > > Here are some suggestions you might want to check/try: > 1. The date on your computer needs to be set properly -- double click the clock verify that > the time and date are set. > 2. If your password information is not saved, verify that you are typing it in with the > correct case (uppercase or lowercase). > 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try > signing in again. > 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible > that Messenger doesn't have the correct rights to access the Internet, especially since you > upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall > if this is the case. > 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try > restarting it and see if that helps the situation. You also might try uninstalling an > installed firewall, to verify that it isn't causing a problem (even if it is disabled). > 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then > Internet Options, then click the Delete Files button, and when that's complete click the > Delete Cookies button. > 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then > Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check > for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL > 3.0' is checked, then click OK. > 8. Click Start, then Run, and enter the following: > regsvr32 softpub.dll > then click OK > Then try again. > ____________________________________________ > Jonathan Kay > Microsoft MVP - Windows Messenger/MSN Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > > > "ks" <kiz_babe@hotmail.com> wrote in message news:17a5901c41945$cd104590$a501280a@phx.gbl... > >i have recently not been able to connect to my msn > > messenger, each time i type in my user name and password a > > message pops up sayin "we were unable to sign you in to > > net.messenger service, possibly because of a problem with > > the service or with your internet connection. please make > > sure you are connected to the internet. 0x81000301." i can > > still acess my emails just not my msn messenger. > > does anyone have any ideas on how to fix my problem? |
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