PC Review Forums Newsgroups Windows XP Windows XP Messenger 0x81000301 problems

Reply

0x81000301 problems

 
Thread Tools Rate Thread
Old 03-04-2004, 07:35 AM   #1
ks
Guest
 
Posts: n/a
Default 0x81000301 problems


i have recently not been able to connect to my msn
messenger, each time i type in my user name and password a
message pops up sayin "we were unable to sign you in to
net.messenger service, possibly because of a problem with
the service or with your internet connection. please make
sure you are connected to the internet. 0x81000301." i can
still acess my emails just not my msn messenger.
does anyone have any ideas on how to fix my problem?
  Reply With Quote
Old 03-04-2004, 08:01 AM   #2
=?Utf-8?B?V2lsbGlhbSBNZW5jZQ==?=
Guest
 
Posts: n/a
Default RE: 0x81000301 problems

give this a try, click onto the MSN Msgr don't sign in, on top there is a tool bar. Click onto tools, scroll down to then click on options, to the far right of the tabs is the connection tab folder. Uncheck the the proxy settings that say I use a proxy give that a try.
  Reply With Quote
Old 03-04-2004, 08:48 AM   #3
Jonathan Kay [MVP]
Guest
 
Posts: n/a
Default Re: 0x81000301 problems

Greetings,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"ks" <kiz_babe@hotmail.com> wrote in message news:17a5901c41945$cd104590$a501280a@phx.gbl...
>i have recently not been able to connect to my msn
> messenger, each time i type in my user name and password a
> message pops up sayin "we were unable to sign you in to
> net.messenger service, possibly because of a problem with
> the service or with your internet connection. please make
> sure you are connected to the internet. 0x81000301." i can
> still acess my emails just not my msn messenger.
> does anyone have any ideas on how to fix my problem?



  Reply With Quote
Old 06-04-2004, 07:20 PM   #4
Erik
Guest
 
Posts: n/a
Default Re: 0x81000301 problems

Jonathan,

I had the same problem and tried your solutions, but nothing has
worked really. I don't have a personal firewall, only a linksys
firewall that let MSN Messenger through without any problems until
now. Any other ussgestions, knowing that?

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message news:<#jkgF$UGEHA.3880@TK2MSFTNGP10.phx.gbl>...
> Greetings,
>
> Here are some suggestions you might want to check/try:
> 1. The date on your computer needs to be set properly -- double click the clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
> signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet, especially since you
> upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
> restarting it and see if that helps the situation. You also might try uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
> Internet Options, then click the Delete Files button, and when that's complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> 8. Click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
> Then try again.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "ks" <kiz_babe@hotmail.com> wrote in message news:17a5901c41945$cd104590$a501280a@phx.gbl...
> >i have recently not been able to connect to my msn
> > messenger, each time i type in my user name and password a
> > message pops up sayin "we were unable to sign you in to
> > net.messenger service, possibly because of a problem with
> > the service or with your internet connection. please make
> > sure you are connected to the internet. 0x81000301." i can
> > still acess my emails just not my msn messenger.
> > does anyone have any ideas on how to fix my problem?

  Reply With Quote
Reply



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off