MSN/Messenger Problems ... Help Please

As of Thursday I have been unable to sign into MSN/Messenger Services.
I have searched through all the entries here and tried everything that has
been posted by Johnathan Kay and yet
still to no avail.
I have even done complete re-install in windows from scratch and nothing.
I have totally removed the Norton Firewall ... nothing
All I get is that there is an unknown error.

When using the IE Browser I can access www.msn.com.uk but not www.msn.com,
or www.hotmail.com or any of the microsoft support pages. I have no probs
with the rest of the web.

Any Ideas gratefully received..

Roger

Hi
Me too similar problem from thursday.
The message i get when i try and sign in is

we were unable to sign you in to Net Messenger service
,possiby because of a problem with the service or with
your internet connection.Please make sure you are connected
to the internet.

Also the same problem with IE browser

I even tried a reinstall as a last resort.I tried everything.
I would pull my hair out if i had any
Also my firewall keeps comeing up with messenger is trying to connect to
[213.106.8.1]packet to 1900
(ssdp-simple service discovery protocol).
every few seconds is this correct
I tried with no firewalls on still no connection.
I am useing xppro and got broadband.
Please can anybody help.


"Roger Goswell" <r.goswell@ntlworld.com> wrote in message
news:O4Anu0ddDHA.1580@tk2msftngp13.phx.gbl...
> As of Thursday I have been unable to sign into MSN/Messenger Services.
> I have searched through all the entries here and tried everything that has
> been posted by Johnathan Kay and yet
> still to no avail.
> I have even done complete re-install in windows from scratch and nothing.
> I have totally removed the Norton Firewall ... nothing
> All I get is that there is an unknown error.
>
> When using the IE Browser I can access www.msn.com.uk but not www.msn.com,
> or www.hotmail.com or any of the microsoft support pages. I have no probs
> with the rest of the web.
>
> Any Ideas gratefully received..
>
> Roger
>
>

And yet more confusing bits......

I have re-installed IE6 + 6.1 SP1
Reinstall MSN Explorer 7.02
Reinstall Messenger 4.7 + 6.0

I can connect to messenger using 4.7 but not 6.0
MSN Explorer will not sign in

Still cant access MSN.com, Hotmail.com or support.microsoft*

hhhheeeeeeeelllllllpppppppp is now buggin me


rg


"Keith" <tommy.collins1@ntlworld.com> wrote in message
news:vu_6b.77$x91.200952@newsfep2-gui.server.ntli.net...
> Hi
> Me too similar problem from thursday.
> The message i get when i try and sign in is
>
> we were unable to sign you in to Net Messenger service
> ,possiby because of a problem with the service or with
> your internet connection.Please make sure you are connected
> to the internet.
>
> Also the same problem with IE browser
>
> I even tried a reinstall as a last resort.I tried everything.
> I would pull my hair out if i had any
> Also my firewall keeps comeing up with messenger is trying to connect to
> [213.106.8.1]packet to 1900
> (ssdp-simple service discovery protocol).
> every few seconds is this correct
> I tried with no firewalls on still no connection.
> I am useing xppro and got broadband.
> Please can anybody help.
>
>
> "Roger Goswell" <r.goswell@ntlworld.com> wrote in message
> news:O4Anu0ddDHA.1580@tk2msftngp13.phx.gbl...
> > As of Thursday I have been unable to sign into MSN/Messenger Services.
> > I have searched through all the entries here and tried everything that
has
> > been posted by Johnathan Kay and yet
> > still to no avail.
> > I have even done complete re-install in windows from scratch and
nothing.
> > I have totally removed the Norton Firewall ... nothing
> > All I get is that there is an unknown error.
> >
> > When using the IE Browser I can access www.msn.com.uk but not
www.msn.com,
> > or www.hotmail.com or any of the microsoft support pages. I have no
probs
> > with the rest of the web.
> >
> > Any Ideas gratefully received..
> >
> > Roger
> >
> >
>
>

I been busy trying allsorts but still no go.
Im getting para i reckon my browser must
of been hijaked or somet because i cant access
most sites that have got anything to do with
messenger.
I considerd using yahoo msgnr but when i clicked on the link to download the
software it wont let me.

I read in one of the news groups a guy had a similar problem and found he
had a trojan.

Backdoor.Beastdoor.201.b.

I cant even find it on the norton website

or mcafee.

Still trying gonna throw it out the window soon.






"Roger Goswell" <r.goswell@ntlworld.com> wrote in message
news:u8kCjZgdDHA.2516@TK2MSFTNGP10.phx.gbl...
> And yet more confusing bits......
>
> I have re-installed IE6 + 6.1 SP1
> Reinstall MSN Explorer 7.02
> Reinstall Messenger 4.7 + 6.0
>
> I can connect to messenger using 4.7 but not 6.0
> MSN Explorer will not sign in
>
> Still cant access MSN.com, Hotmail.com or support.microsoft*
>
> hhhheeeeeeeelllllllpppppppp is now buggin me
>
>
> rg
>
>
> "Keith" <tommy.collins1@ntlworld.com> wrote in message
> news:vu_6b.77$x91.200952@newsfep2-gui.server.ntli.net...
> > Hi
> > Me too similar problem from thursday.
> > The message i get when i try and sign in is
> >
> > we were unable to sign you in to Net Messenger service
> > ,possiby because of a problem with the service or with
> > your internet connection.Please make sure you are connected
> > to the internet.
> >
> > Also the same problem with IE browser
> >
> > I even tried a reinstall as a last resort.I tried everything.
> > I would pull my hair out if i had any
> > Also my firewall keeps comeing up with messenger is trying to connect
to
> > [213.106.8.1]packet to 1900
> > (ssdp-simple service discovery protocol).
> > every few seconds is this correct
> > I tried with no firewalls on still no connection.
> > I am useing xppro and got broadband.
> > Please can anybody help.
> >
> >
> > "Roger Goswell" <r.goswell@ntlworld.com> wrote in message
> > news:O4Anu0ddDHA.1580@tk2msftngp13.phx.gbl...
> > > As of Thursday I have been unable to sign into MSN/Messenger Services.
> > > I have searched through all the entries here and tried everything that
> has
> > > been posted by Johnathan Kay and yet
> > > still to no avail.
> > > I have even done complete re-install in windows from scratch and
> nothing.
> > > I have totally removed the Norton Firewall ... nothing
> > > All I get is that there is an unknown error.
> > >
> > > When using the IE Browser I can access www.msn.com.uk but not
> www.msn.com,
> > > or www.hotmail.com or any of the microsoft support pages. I have no
> probs
> > > with the rest of the web.
> > >
> > > Any Ideas gratefully received..
> > >
> > > Roger
> > >
> > >
> >
> >
>
>

OK All here is a bit of an update (probably luck) bet hey im up and going
again.

Steps Done........

Deinstalled NAV2003 & Firewall
Reinstalled NAV2004 (Still dead)
Uninstall NAV2004
Put NAV2003/Firewall back on that came with the MB
Run all updates........
Turn off System Restore
Disable Firewall
Restart System
Run scan (All shown clear)
Shock - All of a sudden it works again

Don't know if this is of any help to anybody but I got there in the end
???????????????????????
????????????????????????????????????????????????????????????????????????????
???????

MS = Myster & Suspense

Roger



"Roger Goswell" <r.goswell@ntlworld.com> wrote in message
news:O4Anu0ddDHA.1580@tk2msftngp13.phx.gbl...
> As of Thursday I have been unable to sign into MSN/Messenger Services.
> I have searched through all the entries here and tried everything that has
> been posted by Johnathan Kay and yet
> still to no avail.
> I have even done complete re-install in windows from scratch and nothing.
> I have totally removed the Norton Firewall ... nothing
> All I get is that there is an unknown error.
>
> When using the IE Browser I can access www.msn.com.uk but not www.msn.com,
> or www.hotmail.com or any of the microsoft support pages. I have no probs
> with the rest of the web.
>
> Any Ideas gratefully received..
>
> Roger
>
>

Hi

Hope you sorted your problem.

I tried emailing ntl as a last resort

I got an emediate responce

pretty impressed.

weird stuff hey.

Something to do with my proxy settings apparently.


I got a phone number to ring and go through my settings.

But i didnt need to

as of this morning my pc is fine.

Last night couldnt do anything.

I didnt do anything.

"Keith" <tommy.collins1@ntlworld.com> wrote in message
news:kB07b.13380$Ci1.1937661@newsfep2-win.server.ntli.net...
> I been busy trying allsorts but still no go.
> Im getting para i reckon my browser must
> of been hijaked or somet because i cant access
> most sites that have got anything to do with
> messenger.
> I considerd using yahoo msgnr but when i clicked on the link to download
the
> software it wont let me.
>
> I read in one of the news groups a guy had a similar problem and found he
> had a trojan.
>
> Backdoor.Beastdoor.201.b.
>
> I cant even find it on the norton website
>
> or mcafee.
>
> Still trying gonna throw it out the window soon.
>
>
>
>
>
>
> "Roger Goswell" <r.goswell@ntlworld.com> wrote in message
> news:u8kCjZgdDHA.2516@TK2MSFTNGP10.phx.gbl...
> > And yet more confusing bits......
> >
> > I have re-installed IE6 + 6.1 SP1
> > Reinstall MSN Explorer 7.02
> > Reinstall Messenger 4.7 + 6.0
> >
> > I can connect to messenger using 4.7 but not 6.0
> > MSN Explorer will not sign in
> >
> > Still cant access MSN.com, Hotmail.com or support.microsoft*
> >
> > hhhheeeeeeeelllllllpppppppp is now buggin me
> >
> >
> > rg
> >
> >
> > "Keith" <tommy.collins1@ntlworld.com> wrote in message
> > news:vu_6b.77$x91.200952@newsfep2-gui.server.ntli.net...
> > > Hi
> > > Me too similar problem from thursday.
> > > The message i get when i try and sign in is
> > >
> > > we were unable to sign you in to Net Messenger service
> > > ,possiby because of a problem with the service or with
> > > your internet connection.Please make sure you are connected
> > > to the internet.
> > >
> > > Also the same problem with IE browser
> > >
> > > I even tried a reinstall as a last resort.I tried everything.
> > > I would pull my hair out if i had any
> > > Also my firewall keeps comeing up with messenger is trying to connect
> to
> > > [213.106.8.1]packet to 1900
> > > (ssdp-simple service discovery protocol).
> > > every few seconds is this correct
> > > I tried with no firewalls on still no connection.
> > > I am useing xppro and got broadband.
> > > Please can anybody help.
> > >
> > >
> > > "Roger Goswell" <r.goswell@ntlworld.com> wrote in message
> > > news:O4Anu0ddDHA.1580@tk2msftngp13.phx.gbl...
> > > > As of Thursday I have been unable to sign into MSN/Messenger
Services.
> > > > I have searched through all the entries here and tried everything
that
> > has
> > > > been posted by Johnathan Kay and yet
> > > > still to no avail.
> > > > I have even done complete re-install in windows from scratch and
> > nothing.
> > > > I have totally removed the Norton Firewall ... nothing
> > > > All I get is that there is an unknown error.
> > > >
> > > > When using the IE Browser I can access www.msn.com.uk but not
> > www.msn.com,
> > > > or www.hotmail.com or any of the microsoft support pages. I have no
> > probs
> > > > with the rest of the web.
> > > >
> > > > Any Ideas gratefully received..
> > > >
> > > > Roger
> > > >
> > > >
> > >
> > >
> >
> >
>
>

Greetings Roger,

Unusual, although I have a few theories (mainly related to NAV), I doubt this would be
repeatable.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Roger Goswell" <r.goswell@ntlworld.com> wrote in message
news:umCNM7vdDHA.1460@TK2MSFTNGP10.phx.gbl...
> OK All here is a bit of an update (probably luck) bet hey im up and going
> again.
>
> Steps Done........
>
> Deinstalled NAV2003 & Firewall
> Reinstalled NAV2004 (Still dead)
> Uninstall NAV2004
> Put NAV2003/Firewall back on that came with the MB
> Run all updates........
> Turn off System Restore
> Disable Firewall
> Restart System
> Run scan (All shown clear)
> Shock - All of a sudden it works again
>
> Don't know if this is of any help to anybody but I got there in the end
> ???????????????????????
> ????????????????????????????????????????????????????????????????????????????
> ???????
>
> MS = Myster & Suspense
>
> Roger
>
>
>
> "Roger Goswell" <r.goswell@ntlworld.com> wrote in message
> news:O4Anu0ddDHA.1580@tk2msftngp13.phx.gbl...
> > As of Thursday I have been unable to sign into MSN/Messenger Services.
> > I have searched through all the entries here and tried everything that has
> > been posted by Johnathan Kay and yet
> > still to no avail.
> > I have even done complete re-install in windows from scratch and nothing.
> > I have totally removed the Norton Firewall ... nothing
> > All I get is that there is an unknown error.
> >
> > When using the IE Browser I can access www.msn.com.uk but not www.msn.com,
> > or www.hotmail.com or any of the microsoft support pages. I have no probs
> > with the rest of the web.
> >
> > Any Ideas gratefully received..
> >
> > Roger
> >
> >
>
>

I uninstalled Norton Personal Firewall and I was able to sign in. I
reinstalled and it suddenly worked!
weird.
Jawsquip

Hi,

You can see that type of behavior if Messenger didn't have the appropriate rights in the
firewall initially (when you reinstall it, it'll redetect applications and set it properly).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"jawsquip" <jawsquipnospam@yahoo.com> wrote in message
newsHB7b.801$3z4.7350@newsfep4-glfd.server.ntli.net...
> I uninstalled Norton Personal Firewall and I was able to sign in. I
> reinstalled and it suddenly worked!
> weird.
> Jawsquip
>
>