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Upgrade won't work

 
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Old 04-11-2004, 06:04 PM   #1
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Default Upgrade won't work


I am trying to upgrade windows ME to XP, have done it before no problems
whatsoever. have reformatted harddrives and partitions, ME goes on without a
flicker of a problem.
have checked all hardware is working properly and that there are no errors,
installed/updated all drivers, on most recent BIOS.
when installing XP it reaches installing devices, gets to about 37 minutes
left and then just stops and nothing else happens.
Have tried a different CD, safe mode, disconnecting everything not needed at
all, no error messages given, nothing seems to happen.
have upgraded previously without a problem, have installed nothing on ME
whatsoever apart from graphics card drivers which shouldn't affect an install
of windows (did try before doing this anyway and nothing worked!)
Also tried clean install of XP and it did exactly the same.
any ideas? Please help as this one is driving me insane.

Cathy
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Old 04-11-2004, 06:35 PM   #2
Carey Frisch [MVP]
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Default Re: Upgrade won't work

Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining
http://support.microsoft.com/defaul...kb;en-us;815319

Setup stops responding with 34 minutes remaining
http://support.microsoft.com/defaul...kb;en-us;828267

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/sec...ct/default.aspx

----------------------------------------------------------------------------------------

"Cathy SL" wrote:

| I am trying to upgrade windows ME to XP, have done it before no problems
| whatsoever. have reformatted harddrives and partitions, ME goes on without a
| flicker of a problem.
| have checked all hardware is working properly and that there are no errors,
| installed/updated all drivers, on most recent BIOS.
| when installing XP it reaches installing devices, gets to about 37 minutes
| left and then just stops and nothing else happens.
| Have tried a different CD, safe mode, disconnecting everything not needed at
| all, no error messages given, nothing seems to happen.
| have upgraded previously without a problem, have installed nothing on ME
| whatsoever apart from graphics card drivers which shouldn't affect an install
| of windows (did try before doing this anyway and nothing worked!)
| Also tried clean install of XP and it did exactly the same.
| any ideas? Please help as this one is driving me insane.
|
| Cathy
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Old 04-11-2004, 07:13 PM   #3
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Default Re: Upgrade won't work

Thanks Carey - they were very useful, have done quite a few of those things
already, one question though - how would I disable items in the BIOS? Just to
prevent me trying all the other options and reaching this one and not being
able to do any of this.

Thanks for all your help though.
cathy

"Carey Frisch [MVP]" wrote:

> Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining
> http://support.microsoft.com/defaul...kb;en-us;815319
>
> Setup stops responding with 34 minutes remaining
> http://support.microsoft.com/defaul...kb;en-us;828267
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/sec...ct/default.aspx
>
> ----------------------------------------------------------------------------------------
>
> "Cathy SL" wrote:
>
> | I am trying to upgrade windows ME to XP, have done it before no problems
> | whatsoever. have reformatted harddrives and partitions, ME goes on without a
> | flicker of a problem.
> | have checked all hardware is working properly and that there are no errors,
> | installed/updated all drivers, on most recent BIOS.
> | when installing XP it reaches installing devices, gets to about 37 minutes
> | left and then just stops and nothing else happens.
> | Have tried a different CD, safe mode, disconnecting everything not needed at
> | all, no error messages given, nothing seems to happen.
> | have upgraded previously without a problem, have installed nothing on ME
> | whatsoever apart from graphics card drivers which shouldn't affect an install
> | of windows (did try before doing this anyway and nothing worked!)
> | Also tried clean install of XP and it did exactly the same.
> | any ideas? Please help as this one is driving me insane.
> |
> | Cathy
>

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Old 05-11-2004, 11:59 AM   #4
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Default Re: Upgrade won't work

Hey Cathy,

When the CPU boots it will display a key to press to enter BIOS, usually the
del or F2 key. You may have to consult manual or manufacturer website if it
is not apparent. You can disable external cache and/or system/video bios
cache there.

"Cathy SL" wrote:

> Thanks Carey - they were very useful, have done quite a few of those things
> already, one question though - how would I disable items in the BIOS? Just to
> prevent me trying all the other options and reaching this one and not being
> able to do any of this.
>
> Thanks for all your help though.
> cathy
>
> "Carey Frisch [MVP]" wrote:
>
> > Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining
> > http://support.microsoft.com/defaul...kb;en-us;815319
> >
> > Setup stops responding with 34 minutes remaining
> > http://support.microsoft.com/defaul...kb;en-us;828267
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows XP - Shell/User
> >
> > Be Smart! Protect Your PC!
> > http://www.microsoft.com/athome/sec...ct/default.aspx
> >
> > ----------------------------------------------------------------------------------------
> >
> > "Cathy SL" wrote:
> >
> > | I am trying to upgrade windows ME to XP, have done it before no problems
> > | whatsoever. have reformatted harddrives and partitions, ME goes on without a
> > | flicker of a problem.
> > | have checked all hardware is working properly and that there are no errors,
> > | installed/updated all drivers, on most recent BIOS.
> > | when installing XP it reaches installing devices, gets to about 37 minutes
> > | left and then just stops and nothing else happens.
> > | Have tried a different CD, safe mode, disconnecting everything not needed at
> > | all, no error messages given, nothing seems to happen.
> > | have upgraded previously without a problem, have installed nothing on ME
> > | whatsoever apart from graphics card drivers which shouldn't affect an install
> > | of windows (did try before doing this anyway and nothing worked!)
> > | Also tried clean install of XP and it did exactly the same.
> > | any ideas? Please help as this one is driving me insane.
> > |
> > | Cathy
> >

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Old 05-11-2004, 12:18 PM   #5
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Default Re: Upgrade won't work

I tried all the disbaling etc for the bios as well as everything else but for
some strange reason it is still hanging during setup installinging devices.
from the error report it looks like it is failing when trying to install
initpki.dll.
have tried viewing the logs, by using shift+F10 but can only access the
setupapi.log as all the others are in use and I am unable to access them.
(used the help files given to me by Carey for that)
Any ideas more help? This is driving me insane, it is always stopping at
exactly the same point.

Cathy
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Old 05-11-2004, 11:48 PM   #6
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Default Re: Upgrade won't work



"Cathy SL" wrote:

> I tried all the disbaling etc for the bios as well as everything else but for
> some strange reason it is still hanging during setup installinging devices.
> from the error report it looks like it is failing when trying to install
> initpki.dll.
> have tried viewing the logs, by using shift+F10 but can only access the
> setupapi.log as all the others are in use and I am unable to access them.
> (used the help files given to me by Carey for that)
> Any ideas more help? This is driving me insane, it is always stopping at
> exactly the same point.
>
> Cathy


In the BIOS is there a Fail Safe Mode. If there is then select that. Also
are you trying the upgrade from within Windows or booting from the CD. Might
try one or the other. Also, if there is Fail Safe Mode and you select it, it
may alter your boot sequence... so if you want to boot from CD you might
check that. Some machine BIOSs have it.

I am having an upgrade issue also. My post follow yours, Win XP Pro upgrade
from Win98 Se

Good Luck!
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Old 06-11-2004, 12:09 AM   #7
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Default Re: Upgrade won't work



"frdbadf" wrote:


>
> In the BIOS is there a Fail Safe Mode. If there is then select that. Also
> are you trying the upgrade from within Windows or booting from the CD. Might
> try one or the other. Also, if there is Fail Safe Mode and you select it, it
> may alter your boot sequence... so if you want to boot from CD you might
> check that. Some machine BIOSs have it.
>
> I am having an upgrade issue also. My post follow yours, Win XP Pro upgrade
> from Win98 Se
>
> Good Luck!


there is no Fail Safe Mode in Bios (I now know my Bios settings of by heart,
didn't know a thing the other day!!) Upgrading Via CD, have tried to CD's and
copying the files to desktop to boot from there. It will not boot from CD -
have tried that one many a time as well.
This is VERY strange as I had NO problems installing XP as an upgrade from
ME on this pc last time and NOTHING has changed, all hardware compnents are
working perfectly, all drivers up to date. tried disabling things etc and it
will not install.
The only thing that is different from last time is the partitions, but this
shouldn't make any difference as it is only the sizes that are different this
time.
Is there anyone who has had this problem and actually managed to overcome it?

Cathy - being driven insane by XP Install
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