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can't get to desktop
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Windows XP
Windows XP Setup
can't get to desktop
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can't get to desktop |
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#1 |
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Guest
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I ran a program to get rid of adware and since then when I
start my computer my desktop will flash on for a second and then it goes to a screen that has an icon of a kid on a skateboard and says something about a rere bot or something like that and if I click on it it just ends up back on that screen. On the bottom of the screen there is an icon that says "turn of rere bot (or whatever) when I click on this it just goes to the shut down menu. When I ctrl+alt+delete it goes to a user sign on window which we never set up so I don't have a user name or password. IS THERE ANYONE OUT THERE THAT CAN HELP???? |
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#2 |
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If anyone has a fix I need it to. Exact same problem, but
after removing a program called Bear-Share. Thanks >-----Original Message----- >I ran a program to get rid of adware and since then when I >start my computer my desktop will flash on for a second >and then it goes to a screen that has an icon of a kid on >a skateboard and says something about a rere bot or >something like that and if I click on it it just ends up >back on that screen. On the bottom of the screen there is >an icon that says "turn of rere bot (or whatever) when I >click on this it just goes to the shut down menu. When I >ctrl+alt+delete it goes to a user sign on window which we >never set up so I don't have a user name or password. IS >THERE ANYONE OUT THERE THAT CAN HELP???? >. > |
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#3 |
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On Mon, 13 Sep 2004 19:32:48 -0700, "Ken"
<kpearce1@ix.netcom.com> wrote: >If anyone has a fix I need it to. Exact same problem, but >after removing a program called Bear-Share. > >Thanks >>-----Original Message----- >>I ran a program to get rid of adware and since then when >I >>start my computer my desktop will flash on for a second >>and then it goes to a screen that has an icon of a kid on >>a skateboard and says something about a rere bot or >>something like that and if I click on it it just ends up >>back on that screen. On the bottom of the screen there >is >>an icon that says "turn of rere bot (or whatever) when I >>click on this it just goes to the shut down menu. When I >>ctrl+alt+delete it goes to a user sign on window which we >>never set up so I don't have a user name or password. IS >>THERE ANYONE OUT THERE THAT CAN HELP???? Arleta, Ken, first thing I'd do is clean the computer of advare and viruses. You could use SpybotSD and AVG for that. Both programs are free. If you cannot use your computer at all, a repair installation of Windows XP would be one possible way out. Hans-Georg -- No mail, please. |
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