PC Review Forums Newsgroups Windows XP Windows XP Setup Prescott/CeleronD/ExtremeEdition and SP2 Fix

Reply

Prescott/CeleronD/ExtremeEdition and SP2 Fix

 
Thread Tools Rate Thread
Old 25-08-2004, 01:40 AM   #1
Cari \(MS MVP\)
Guest
 
Posts: n/a
Default Prescott/CeleronD/ExtremeEdition and SP2 Fix


The problem of SP2 not installing on Prescott/ Celerons) and Extreme Edition
CPUs has been identified.

It appears to be due to the machine's BIOS not installing a production level
microcode update.

To check whether the BlOS is at the correct level download the Intel
Processor Frequency ID utility from:

http://support.intel.com/support/pr...ls/frequencyid/

The microcode version is identified by this utility as "CPU Revision"

So for this CPU:

· CPU Family = 15

· CPU Model = 3

· CPU Stepping = 4

The microcode revision should be at least 8 (if it is zero, then no
microcode update was installed at all):

· CPU Revision = 8

If the revisions is not 8, then boot into Safe Mode. Rename the file
%windir%\system32\drivers\update.sys so that it does not load.

Reboot into 'normal' mode. Apply the SP2 upgrade file and the failure to
boot should not recur. Check your motherboard manufacturers' website often
for updates to your BIOS as this is a temporary workaround and can cause
instability.


--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com


This posting is provided "AS IS" with no warranties, and confers no rights.


  Reply With Quote
Old 25-08-2004, 04:07 AM   #2
Miss Perspicacia Tick
Guest
 
Posts: n/a
Default Re: Prescott/CeleronD/ExtremeEdition and SP2 Fix

Cari (MS MVP) wrote:
> The problem of SP2 not installing on Prescott/ Celerons) and Extreme
> Edition CPUs has been identified.
>
> It appears to be due to the machine's BIOS not installing a
> production level microcode update.
>
> To check whether the BlOS is at the correct level download the Intel
> Processor Frequency ID utility from:
>
> http://support.intel.com/support/pr...ls/frequencyid/
>
> The microcode version is identified by this utility as "CPU Revision"
>
> So for this CPU:
>
> · CPU Family = 15
>
> · CPU Model = 3
>
> · CPU Stepping = 4
>
> The microcode revision should be at least 8 (if it is zero, then no
> microcode update was installed at all):
>
> · CPU Revision = 8
>
> If the revisions is not 8, then boot into Safe Mode. Rename the file
> %windir%\system32\drivers\update.sys so that it does not load.
>
> Reboot into 'normal' mode. Apply the SP2 upgrade file and the
> failure to boot should not recur. Check your motherboard
> manufacturers' website often for updates to your BIOS as this is a
> temporary workaround and can cause instability.



Learn to cross-post, woman! ;o)
--
My great-grandfather was born and raised in Elgin - did he eventually
lose his marbles?



  Reply With Quote
Old 25-08-2004, 06:35 AM   #3
Cari \(MS MVP\)
Guest
 
Posts: n/a
Default Re: Prescott/CeleronD/ExtremeEdition and SP2 Fix

John Eddy wouldn't like me if I did that!
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Miss Perspicacia Tick" <misstick@lancre.dw> wrote in message
news:MnTWc.33415$Dz3.22377@fe48.usenetserver.com...
>>

> Learn to cross-post, woman! ;o)
> --
> My great-grandfather was born and raised in Elgin - did he eventually
> lose his marbles?
>
>



  Reply With Quote
Old 25-08-2004, 10:27 AM   #4
=?Utf-8?B?Tmlrb3MgQW5kcmVvdQ==?=
Guest
 
Posts: n/a
Default RE: Prescott/CeleronD/ExtremeEdition and SP2 Fix

Thanks for the post Cari. I was one of the first to report this here ie that
Prescotts had problems with SP2. I also contacted MS over here (Greece) to
report the problem but it was hours after the release and there was a bit of
a panic.

I also contacted my mobo manufacturer (Chaintech) for a BIOS upgrade. They
replied it is a MS related problem but I demanded (!!!) a new BIOS... Guess
what? They emailed me a BIOS not available on their site that fixed that
problem. Many companies released new BIOSs too.

Thanks for the workaround, it may be useful to all these people who do not
have an updated BIOS.

"Cari (MS MVP)" wrote:

> The problem of SP2 not installing on Prescott/ Celerons) and Extreme Edition
> CPUs has been identified.
>
> It appears to be due to the machine's BIOS not installing a production level
> microcode update.
>
> To check whether the BlOS is at the correct level download the Intel
> Processor Frequency ID utility from:
>
> http://support.intel.com/support/pr...ls/frequencyid/
>
> The microcode version is identified by this utility as "CPU Revision"
>
> So for this CPU:
>
> · CPU Family = 15
>
> · CPU Model = 3
>
> · CPU Stepping = 4
>
> The microcode revision should be at least 8 (if it is zero, then no
> microcode update was installed at all):
>
> · CPU Revision = 8
>
> If the revisions is not 8, then boot into Safe Mode. Rename the file
> %windir%\system32\drivers\update.sys so that it does not load.
>
> Reboot into 'normal' mode. Apply the SP2 upgrade file and the failure to
> boot should not recur. Check your motherboard manufacturers' website often
> for updates to your BIOS as this is a temporary workaround and can cause
> instability.
>
>
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>

  Reply With Quote
Old 25-08-2004, 09:03 PM   #5
Cari \(MS-MVP\)
Guest
 
Posts: n/a
Default Re: Prescott/CeleronD/ExtremeEdition and SP2 Fix

I wish I had similar service from Albatron! Not a word in a week and a
half. Last Albatron board I buy!
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Nikos Andreou" <Nikos Andreou@discussions.microsoft.com> wrote in message
news:6C421D40-F53F-4277-8E79-B2F1EC3E6133@microsoft.com...
> Thanks for the post Cari. I was one of the first to report this here ie
> that
> Prescotts had problems with SP2. I also contacted MS over here (Greece) to
> report the problem but it was hours after the release and there was a bit
> of
> a panic.
>
> I also contacted my mobo manufacturer (Chaintech) for a BIOS upgrade. They
> replied it is a MS related problem but I demanded (!!!) a new BIOS...
> Guess
> what? They emailed me a BIOS not available on their site that fixed that
> problem. Many companies released new BIOSs too.
>
> Thanks for the workaround, it may be useful to all these people who do not
> have an updated BIOS.
>



  Reply With Quote
Reply



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off