Installing XP Home

Hi all -

I am working on a machine that has XP Home installed
on it and it won't boot anymore. It gives the options
that I'm sure you are all aware of like, Start Windows
Normally, Safe Mode, Safe Mode with command prompt, last
known, etc., etc. I comes up to this when I turn it on.
Not the same thing when you hit F8 on boot up. The user
told me she used it one night and everything was fine and
when she turned it on the next day it went *poof*. My
question is - can I reinstall XP Home over XP Home
without losing any user data or user installed programs?
The repair didn't work. I have tried all I know (not
much unfortunately) to no avail. Could be a virus.
Could be corrupt files. I just don't know. Any help
would be greatly appreciated. Thanks!

Jim

Hi Jim

If LKGC doesn't work and you can't access Safe Mode to try System Restore a
'Repair' install would be the first solution to try. If you have already
tried this as in the following article and it didn't work, you may be
looking toward a 'clean' install, which would mean all data would be lost:

"How to Perform a Windows XP Repair Install"
http://michaelstevenstech.com/XPrepairinstall.htm

Does the owner of the PC know what they were working on prior to the last
shutdown?

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


"Jim D." <anonymous@discussions.microsoft.com> wrote in message
news:1cffc01c453ae$67146020$a301280a@phx.gbl...
| Hi all -
|
| I am working on a machine that has XP Home installed
| on it and it won't boot anymore. It gives the options
| that I'm sure you are all aware of like, Start Windows
| Normally, Safe Mode, Safe Mode with command prompt, last
| known, etc., etc. I comes up to this when I turn it on.
| Not the same thing when you hit F8 on boot up. The user
| told me she used it one night and everything was fine and
| when she turned it on the next day it went *poof*. My
| question is - can I reinstall XP Home over XP Home
| without losing any user data or user installed programs?
| The repair didn't work. I have tried all I know (not
| much unfortunately) to no avail. Could be a virus.
| Could be corrupt files. I just don't know. Any help
| would be greatly appreciated. Thanks!
|
| Jim

Files will be intact if you overlay, but programs will be
lost...You would have to re-install those.

>-----Original Message-----
>Hi all -
>
> I am working on a machine that has XP Home installed
>on it and it won't boot anymore. It gives the options
>that I'm sure you are all aware of like, Start Windows
>Normally, Safe Mode, Safe Mode with command prompt, last
>known, etc., etc. I comes up to this when I turn it on.
>Not the same thing when you hit F8 on boot up. The user
>told me she used it one night and everything was fine and
>when she turned it on the next day it went *poof*. My
>question is - can I reinstall XP Home over XP Home
>without losing any user data or user installed programs?
>The repair didn't work. I have tried all I know (not
>much unfortunately) to no avail. Could be a virus.
>Could be corrupt files. I just don't know. Any help
>would be greatly appreciated. Thanks!
>
>Jim
>.
>

Should have included:

A 'Repair' install should retain the files, programs and settings, but will
mean re-downloading/re-installing the Windows Updates.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


"Jim D." <anonymous@discussions.microsoft.com> wrote in message
news:1cffc01c453ae$67146020$a301280a@phx.gbl...
| Hi all -
|
| I am working on a machine that has XP Home installed
| on it and it won't boot anymore. It gives the options
| that I'm sure you are all aware of like, Start Windows
| Normally, Safe Mode, Safe Mode with command prompt, last
| known, etc., etc. I comes up to this when I turn it on.
| Not the same thing when you hit F8 on boot up. The user
| told me she used it one night and everything was fine and
| when she turned it on the next day it went *poof*. My
| question is - can I reinstall XP Home over XP Home
| without losing any user data or user installed programs?
| The repair didn't work. I have tried all I know (not
| much unfortunately) to no avail. Could be a virus.
| Could be corrupt files. I just don't know. Any help
| would be greatly appreciated. Thanks!
|
| Jim

Thanks folks!

Will - I did try a repair and it said it worked, but
it didn't. LKGC didn't work either unfortunately. The
machine is an HP and on boot up if I hit F10 it goes into
the repair or whatever they call it and this didn't work
either. If I try to go into Safe mode it keeps getting
to certain files and hanging. When I go to a command
prompt on the repair and disable those boot up services
it dies on the next one on the next boot up. What I
found very strange was the fact that it kept hanging on
ntfs.sys, but when I look it says that ntfs is disabled
probably because I disabled the NDIS boot service? But,
if memory serves me correctly, the last file it shows
loading is NOT the file it hangs on, it is the next one
that is not displayed obviously. Is this correct? Virus
you think? Thanks.

Jim

Hi

Have you tried contacting HP? If there is a repair option via their
installed software, they may know of a solution to your problem.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


"Jim D." <anonymous@discussions.microsoft.com> wrote in message
news:1d77701c453b5$70376100$a001280a@phx.gbl...
| Thanks folks!
|
| Will - I did try a repair and it said it worked, but
| it didn't. LKGC didn't work either unfortunately. The
| machine is an HP and on boot up if I hit F10 it goes into
| the repair or whatever they call it and this didn't work
| either. If I try to go into Safe mode it keeps getting
| to certain files and hanging. When I go to a command
| prompt on the repair and disable those boot up services
| it dies on the next one on the next boot up. What I
| found very strange was the fact that it kept hanging on
| ntfs.sys, but when I look it says that ntfs is disabled
| probably because I disabled the NDIS boot service? But,
| if memory serves me correctly, the last file it shows
| loading is NOT the file it hangs on, it is the next one
| that is not displayed obviously. Is this correct? Virus
| you think? Thanks.
|
| Jim
|