Installing Office XP special edition

I'm trying to install office xp special edition, I put in
the product key that accompanies the disk ( I bought it
from a respectable high street name) and it tells me
there is no qualifying product on the computer or in any
drives. Please, I need help and advice as to what to do
next!

Unless you own a previous version of Office or a qualifying
Office upgrade product, you'll need a "Full Version", and not an
"Upgrade Version", of Office XP.

Message to Provide Qualifying Upgrade Product When You Start an Office Program
http://support.microsoft.com/defaul...5&Product=offxp

Products That Qualify for the Microsoft Office XP Upgrade
http://support.microsoft.com/defaul...kb;EN-US;290540

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------

"Paul" <anonymous@discussions.microsoft.com> wrote in message:
news:401801c42af0$5ddba590$a001280a@phx.gbl...

| I'm trying to install office xp special edition, I put in
| the product key that accompanies the disk ( I bought it
| from a respectable high street name) and it tells me
| there is no qualifying product on the computer or in any
| drives. Please, I need help and advice as to what to do
| next!

Paul wrote:
> I'm trying to install office xp special edition, I put in
> the product key that accompanies the disk ( I bought it
> from a respectable high street name) and it tells me
> there is no qualifying product on the computer or in any
> drives. Please, I need help and advice as to what to do
> next!

Whoops! Not too bright really, are you?!

1) The SE was available as an upgrade only (and it even tells yo so on
the box - with a bright red 'Upgrade' flash)

2) It was discontinued 2˝ years ago (it was only available for six months
after XP's launch). How come it's taken you this long to even attempt to
install it?! It's a bit late to try for a refund now (not that you'd get one
because the mistake was yours).

3) The answer's simple really (so you should have no trouble
understanding it) - you either need to avail yourself of a qualifying
product (Office 97 or 2000) or buy Office 2003.

Greetings --

This specific message means that you are trying to use an upgrade
version of Office XP, which requires that there be an earlier,
qualifying version of Office already installed. If you do not already
have a license for a qualifying product, you'll have to return your
Upgrade license and exchange it for a Full version.

Bruce Chambers

--
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having both at once. -- RAH


"Paul" <anonymous@discussions.microsoft.com> wrote in message
news:401801c42af0$5ddba590$a001280a@phx.gbl...
> I'm trying to install office xp special edition, I put in
> the product key that accompanies the disk ( I bought it
> from a respectable high street name) and it tells me
> there is no qualifying product on the computer or in any
> drives. Please, I need help and advice as to what to do
> next!

Bruce Chambers wrote:
> Greetings --
>
> This specific message means that you are trying to use an upgrade
> version of Office XP, which requires that there be an earlier,
> qualifying version of Office already installed. If you do not already
> have a license for a qualifying product, you'll have to return your
> Upgrade license and exchange it for a Full version.
>
> Bruce Chambers

Erm, Bruce? No store I've ever had dealings with takes back open software -
and especially not after 2˝ years! The Special Edition was a promotional
package only available for about six months after Office XP's release. That
means the OP's had it sitting around forever. Office XP is no longer sold
anyway.