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Old 08-10-2003, 05:58 PM   #1
steve
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Default hello


After a virus or something else, when i restarted a lot
of things do not work on my computer.
1)I could go to any web page and view it but i can not
log in to hotmail or any other web based email
2)my start up list is almost gone, all i have is sound,
but video card seems to be working fine and internet
3)I can not even enable my internet security, it tells me
that I have no rights, i am not the supervisor
..

help
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Old 09-10-2003, 12:59 AM   #2
Sharon F
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Default Re: hello

On Wed, 8 Oct 2003 08:58:52 -0700, steve wrote:

> After a virus or something else, when i restarted a lot
> of things do not work on my computer.
> 1)I could go to any web page and view it but i can not
> log in to hotmail or any other web based email
> 2)my start up list is almost gone, all i have is sound,
> but video card seems to be working fine and internet
> 3)I can not even enable my internet security, it tells me
> that I have no rights, i am not the supervisor
> .
>
> help


#3 sounds like you still have damage from the virus or that a virus is
still active. #1 and #2 could be direct results of altered settings and
files that were damaged by the virus, removed by a repair tool but not
replaced yet.

Have you considered doing a repair install? Make sure your system is clean
first, then follow the steps outlined in this article:
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/defaul...kb;EN-US;315341

NOTE: If you have an OEM CD that does not utilize the standard XP setup
program, follow the system manufacturer's directions for a Recovery or
Restore instead.


--
Sharon F
MS MVP - Windows Shell/User
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