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Windows XP Print / Fax
cannot send fax
Forums
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Windows XP
Windows XP Print / Fax
cannot send fax
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cannot send fax |
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#1 |
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I have Windows XP and a Canon printer. The computer was
able to send faxes in the past and inlcuding while having this printer. When I go to print and I select in properties from Canon printer OR the Fax I select Fax. It still however does not fax. The printer starts up and in prints out the page on paper. I have tried installing Windows Microsoft Fax Driver but it comes up with a list of names of drivers for printers. It does not recognize the fax BUT the fax is shown in the control panel under Printer and Faxes. The Canon printer is there too. Any help would be appreciated Thanks Karl |
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#2 |
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If I understand what you're saying, when you attempt to print to the Fax
printer, you print to the Canon instead, is that correct? Does the Canon print regardless of which printer you select? If you right dclick the Fax printer and select "Properties", do you seee a "Devices" tab and, if so, what does it show? Hal -- Hal Hostetler, CPBE -- hhh@kvoa.com Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Got Blues? - www.badnewsbluesband.com "Karl" <anonymous@discussions.microsoft.com> wrote in message news:b9e001c47982$5446c510$a501280a@phx.gbl... > I have Windows XP and a Canon printer. The computer was > able to send faxes in the past and inlcuding while having > this printer. When I go to print and I select in > properties from Canon printer OR the Fax I select Fax. > It still however does not fax. The printer starts up and > in prints out the page on paper. > I have tried installing Windows Microsoft Fax Driver but > it comes up with a list of names of drivers for printers. > It does not recognize the fax BUT the fax is shown in the > control panel under Printer and Faxes. The Canon printer > is there too. > > Any help would be appreciated > Thanks > > Karl > > |
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#3 |
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>-----Original Message----- >If I understand what you're saying, when you attempt to print to the Fax >printer, you print to the Canon instead, is that correct? Yes that is correct it prints to the printer not the fax like I want it to. > Does the Canon >print regardless of which printer you select? Yes the Canon printer prints regardless of what I select. > If you right dclick the Fax >printer and select "Properties", do you seee a "Devices" tab and, if so, >what does it show? > >Hal >-- >Hal Hostetler, CPBE -- hhh@kvoa.com >Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX >http://www.kvoa.com -- "When News breaks, we fix it!" >KVOA Television, Tucson, AZ. NBC Channel 4 If I right click on it and go to properties it shows the message "The Microsoft Shared Fax Driver printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?" If I click yes it goes into the Add Printer Driver Wizard where I have to choose a driver for a printer, the maunfacturer and the printer. Karl |
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#4 |
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Problem solved.
Just a mote for anyone having the same problem as I had. I went into the control pannel to the area for adding and removing programs. I went to the area for adding and removing windows comonents. I un installed the Windows fax stuff, then I went and re installed it. It appears to be coming up with the right windows now for the fax, although I haven't had the opportunity to send a fax since the last time I needed to. Thanks for the feedback support that I did receive. It is always appreciated. Karl >-----Original Message----- >I have Windows XP and a Canon printer. The computer was >able to send faxes in the past and inlcuding while having >this printer. When I go to print and I select in >properties from Canon printer OR the Fax I select Fax. >It still however does not fax. The printer starts up and >in prints out the page on paper. >I have tried installing Windows Microsoft Fax Driver but >it comes up with a list of names of drivers for printers. >It does not recognize the fax BUT the fax is shown in the >control panel under Printer and Faxes. The Canon printer >is there too. > >Any help would be appreciated >Thanks > >Karl > > >. > |
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