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printer won,t print

 
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Old 06-11-2003, 05:37 AM   #1
leeanne
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Default printer won,t print


hi i,m having a problem with my epson stylus c20 printer
i can print a test page but cannot print anything else
not even from my note pad or word pad can you help
please ???
Thankyou Kind regards
Leeanne
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Old 06-11-2003, 06:17 AM   #2
Cari MS-MVP
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Default Re: printer won,t print

More info needed Leanne....

How is it connected to the PC? USB or LPT?

When was the last time it worked correctly?

Is this a clean install of XP or an upgrade installation? If an upgrade and
the printer was kept connected to the PC during the upgrade, then you have
probably have corrupted the drivers and you need to uninstall and reinstall
the printer as per:
http://www.coribright.com/windows/Article%20One.htm
Do NOT miss out Step Four. If you do, XP will simply reinstall the
corrupted drivers.

Cari
www.coribright.com

"leeanne" <anonymous@discussions.microsoft.com> wrote in message
news:008201c3a41f$a38b1b50$a001280a@phx.gbl...
> hi i,m having a problem with my epson stylus c20 printer
> i can print a test page but cannot print anything else
> not even from my note pad or word pad can you help
> please ???
> Thankyou Kind regards
> Leeanne



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