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HP LaserJet 3100 and WinXP install problems
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Windows XP Print / Fax
HP LaserJet 3100 and WinXP install problems
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HP LaserJet 3100 and WinXP install problems |
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Hi all,
I have been unable to setup an HP LaserJet 3100 printer/all-in-one to print under WinXP c/w SP1. I am on my 2nd drivers disk from HP, telephone support determined that my first CD must have been bad, as they could not resolve my problem they mailed me out a new CD. I have installed/Uninstalled, tweaked and twittered with this for two days. I've googled and tried whatever seemed applicable and still nada. The install procedure works fine, printer is visible in the List of Printers but it won't print. I've had various error messages including "Printer is not connected", needless to say, it is. I've switched out cables, the printer port ( trying both the on-board and an installed card from another computer, both of which work perfectly with another printer on the system in question). On a Win2000 system, that had the printer in question installed on it, a proprietry HPLJ3100 port was created and assigned to the printer and a ghost comm7 port was also created. I have read that this is the usual configuration of the printer. On my WinXP system, 4 HPLJ3100 ports are created, the last two being unassignable, and no fake comm7 port is created. I have tried all combinations that I can think of in terms of configuring these ports...even assigning the printer to one of the LPT ports..nothing. The printer installs, the jetSuite software also, fax was working (not now though) but NO PRINTING. Any assistence would be GREATLY appreciated. I've bought a new CD of drivers, paid my fee to HP tech support, spent two days of my own time...all for nought. Next printer WILL NOT BE HP !!! |
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