HP882C Printing Problems With XP Home

My problem,

Brand new Dell 5100 laptop being configured for a client. All sets up
okay except the HP882C printer. The printer worked fine on previous
laptop through LPT1. New laptop has no parallel port, only USB.
Connect through USB and WinXP Home sees printer and installs drivers.
But when I do a test print, the printer is activated and prints a few
lines and suddenly a notice comes up that the print job failed,
Message says "cannot start (code 10). Have tried to print through
Wordpad, Outlook, and Word with same results. Strange thing is
sometimes no printing at all, other times a few lines. Have tried to
print over a dozen times with no luck......one time the test page made
it 3/4 of the way through then the same error message. Through-out
this time I uninstall and then re-install the printer......install
goes great, no problems.

Went to hardware manger after first failed print job and looked at USB
support...sure enough USB printing support was not working.....message
said could not start. So in addition to uninstalling the printer, I
would stagger uninstalling USB support with the printer....sometimes I
would do both. After rebooting (again, this scenario was repeated
over a dozen times) sometimes the USB printing support shows up as
okay in the Hardware Manager and sometimes not. However, no matter if
USB support was showing as okay or not, the same error message would
appear. For the times when USB support initially showed to be
working, and ultimately the print job failed, Hardware Manager, after
the failure, showed the USB printing support not working.

Printer port is USB001

Then connected the laptop to an HP Photosmart 1100 through the USB
connection, loaded the drivers and printer was found and prints
flawlessly in all scenarios. However, when setting up the printer,
USB001 port was not used........because the 1100 is newer than the
882C it uses the DOT ports and sets up a number of these. The HP 1100
is my personal printer so the port set up is normal.

When the HP 882C is set up, it prints to the USB port and USB printer
support (working or not) is listed in the Hardware Manager. However,
when the HP1100 is set up and prints to the DOT port, there is NO USB
printer support listed in the Hardware Manager.......and it prints
flawlessly.

Will anybody kindly shed some light as to what is going on or how I
can troubleshoot this problem........I've tried HP and Dell's web
sights to no avail. Have been following this NG hoping to find a
similar problem.....no luck. I'm beginning to think there is a
problem with the USB connection on the printer. I used the same cable
on the HP so that is not the issue. I have NOT tried using the USB
connection on another computer with the HP882C.....hope to do so soon.

Any input would be greatly appreciated.

Thank You

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