Re: printers disappear

Ensure your print spooler is running.

From the command prompt, type

net start spooler

(and hit enter!)

Cari
www.coribright.com

"jesse" <jesjames71@comcast.net> wrote in message
news:04c701c33fd1$72e99010$a001280a@phx.gbl...
> anyone else have an issue with their installed printers
> suddenly disappearing? i will try to print something and
> get an error that i must first install a printer. all
> printers are on usb connections, but other usb devices
> are still present. i reboot and it's all ok for a few
> more days.
>
> jesse

This is a recurring problem with multiple users in a
Windows XP environment. Printers disappear upon an
attempt to print a random Word or Excel document. The
user gets an error message saying they are unable to
print because a printer needs to be installed. When we
restart, the printers return. Although the solution
below may solve the issue, we require a more permanent
resolution since most of our users rely on IT support
personnel (me) who may not always be available.

We were told by an IT professional that this is a known
issue and installing the latest Windows XP Service Pack
would resolve it; it has not.

Anyone have any ideas?

Thanks.

>-----Original Message-----
>Ensure your print spooler is running.
>
>From the command prompt, type
>
>net start spooler
>
>(and hit enter!)
>
>Cari
>www.coribright.com
>
>"jesse" <jesjames71@comcast.net> wrote in message
>news:04c701c33fd1$72e99010$a001280a@phx.gbl...
>> anyone else have an issue with their installed printers
>> suddenly disappearing? i will try to print something
and
>> get an error that i must first install a printer. all
>> printers are on usb connections, but other usb devices
>> are still present. i reboot and it's all ok for a few
>> more days.
>>
>> jesse
>
>
>.
>

I did install SP1 on all pc's, specifically for resolving
this issue. It did not work! I also did try the 'net
start spooler' suggestion. It says 'The requested
service has already been started', and the printers did
return. Is this a once and done action or might this
user have to type the 'net start spooler' again? If it
is a temporary solution, then I cannot expect users to
perform this action every time their printers disappear.
I need something permanent I can do now for all users to
prevent this from happening to them again.

Anyone? Thanks so much!

>-----Original Message-----
>And installing SP1 is a good idea too! It wasn't
written just to keep the
>MS developers happy, it's designed to fix probems!
>
>Cari
>www.coribright.com
>
>"Amethyst" <amethyst@hotmail.com> wrote in message
>news:bdt8u4$p09$1@newsg4.svr.pol.co.uk...
>
>> >
>>
>> Did you not try Cari's suggestion?
>>
>> --
>> Cassandra
>> Card carrying member of the Fresh Start Club 'The
Undead Are People Too!'
>>
>
>
>.
>