Re: INFRAFRED PROBLEM FROM COMPUTER TO PRINTER

Skylar wrote:
> I feel as though as though I checked all possible avenues
> regarding this issues, which is what has brought me here.
> All over something that was not supposed to be that big of
> a deal. I have a relatively new 4100 Dell Inspirion
> Computer with an Infrared Port and I have a new HP Printer
> with an Infrared Port, but I can't get them to communicate,
> at all!!
> It has been so frustrating. I have reached the point that
> each receives a sighnal from my palm pilot; the printer
> will printer the record, and the computer will receive the
> business card, exactly like a Vcard on Outlook. Through
> this process I have created a wireless link under Control
> Panels, which outlooks a user to send in images from his or
> her digital camera. All the research I have done is on my
> own, because, sadly, I must say, both Dell, which is
> ranking about the lowest in customer service and Microsoft
> techs basically have know idea where the control functions
> to activate this command are, and basically they don't seem
> interested. It surprised that there not embarrassed that a
> laymen such as myself is telling them about how to operate
> the computer in the regard. I actually had one Dell rep
> hang up on me because he got so frustrated that he didn't
> know where any of the keys were--and he was in the advanced
> department.
> So after the somewhat verbose story, but, oh, how this has
> been a jounry...only made sweeter by the fact the my friend
> who has the Dell 4000 used his Infrared and it was no
> problem to set up at all. I would like to eventually
> piggy-pack on my wireless network, using a blue tooth
> set-up, but my money is tight. So this is seem like a good
> option since the computer and printer are only 10 feet max
> from each other. If anyone has suggestions. Please drop me
> a line. It would be appreciated.
> Best,
> Skylar

Take a look at your network properties and see if you have an IR
communications adapter installed, and what protocols are bound to it.
Check the user manual for the printer and see what it says is required.
Also, check the printer properties, ports tab and see what port is
assigned to the printer port. It should be Virtual Infrared
Communications port, I believe. If it is not set to an IR port, then
reset it to one if it is available. Check the printer docs and make
sure that you have the correct port speed also. This is set in the IR
control panel AIRC.

Q