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Camera driver and Windows XP Pro
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Camera driver and Windows XP Pro |
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My problem concerns the installation of Panasonic ipalm
Software DC1.5. I have discussed this with Panasonic, but they offer no solution. I have three computers, a Compaq desktop running Windows XP Pro Version 5.1.2600, a Compaq laptop running Windows 95, and I recently bought a Dell notebook also running Windows XP Pro Version 5.1.2600. I have used the Panasonic ipaIm PV-DC3000 camera for several years with the Compaq laptop and Windows 95. Connection to the computers is made via a USB port. Initially I had some trouble getting the ipalm software to work on the Compaq desktop and Win XP, but was able to get a successful installation by go to the Program Compatibility Wizard, manually locating the ipalm camera program and the associated USB driver on the furnished CD, and designating them as compatible with Microsoft Windows 98 / Windows Me. However, this compatibility procedure did not work on the new Dell notebook. Instead, upon attempting installation, I get these messages: "The software you are installing........has not passed Windows Logo testing to verify it's compatibility," and "This hardware will not be installed. Contact your system administrator." and "The driver cannot be installed because it is either now digitally signed or not signed in the appropriate manner. Contact your hardware dealer." Additionally, each time the computer starts up a message window MKEDSCEVNT1 appears, with the message "This application cannot be run on this operating system." I don't know which application it refers to but ipalm Camera Driver 1.0 is installed in the programs directory. As stated earlier, I have contacted Panasonic and they maintain that their ipalm Software DC1.5 has been proven to work with all versions of Windows. It is very puzzling to me that it works on the Compaq desktop but not on the Dell notebook when they are both running identical versions of Windows, i.e. XP Pro version 5.1.2600. Both computers have been updated recently at the Microsoft Windows Update website. I would appreciate any solutions you can develop to my dilemma, because I badly need to be able to download my digital camera into my notebook computer when traveling. |
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