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Calling all real XP experts
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Calling all real XP experts |
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PROBLEM
I recently purchased and installed two PCI cards; one card to provide a Firewire connection and a RAID controller card. On start-up, the new hardware is readily recognized by the OS (Windows XP Home) and the driver installation procedure commences in the normal fashion. However, the driver installation process always comes to a premature end and fails with the following error message: "Cannot install this hardware There was a problem installing this hardware: IEEE 1394 Controller / RAID Controller [depending on which one is being installed] An error occurred during the installation of the device The data is invalid." The same happens when I try to install the hardware driver manually in the Device Manager (the new hardware is listed in the Device Manager with a yellow question mark with the comment "This device is not configured correctly. (Code 1)"). Updating or reinstalling the driver always leads to the same error message. MACHINE SPECS - Intel Pentium 4, 2.2 GHz - Intel D850EMV2 board with 850E chipset and dual RAMBUS - 512 MB RDRAM - Microsoft Windows XP Home, incl. SP1 and all available updates ATTEMPTS MADE TO SOLVE PROBLEM (to no avail so far) - Searched Microsoft's knowledge database for solutions - Found two partially relevant articles and followed instructions to solve problem - Made sure cards are properly seated in PCI slots - Tried cards in different PCI slots - Installed cards individually and together - Downloaded latest hardware drivers - Tried manual (advanced) and automatic driver installation I am at a loss what else I could try but there must be someone out there who knows what to do. I would greatly appreciate any help I can get. Jorg. |
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