Please help with WinMgmt.exe

Hi Everyone !

I did not find anywhere to go for my issue except this place. If this is
not the right place, please advise.

I have 5 servers 2000.

I tried to install SP4 on 1 server. The install stopped and requested
WinMgmt.exe which should normally be located at \WINNT\SYSTEM32\WBEM folder.
Windows tells me that it exists but in fact the install cannot find it nor
can I see it even though I unchecked
"hide extension for unknown file types" and "hide protected OS file" from
Windows Explorer > Tools > Folder Options > View. I have also typed at the
command prompt:

winmgmt /unregserver
winmgmt /regserver

In other servers I can see WinMgmt.exe in WINNT\SYSTEM32\WBEM folder. But
not the server in which the installation of SP4 failed. It seems to me that
WBEM folder does contain
WinMgmt.exe but it is neither visible nor has it been detected during the
installation.

Can anyone assist me with this please ?

Regards

Mike

"Mike" <M@com> wrote in message
news:eVsD3lqXEHA.3716@TK2MSFTNGP11.phx.gbl...
> Hi Everyone !
>
> I did not find anywhere to go for my issue except this place. If this is
> not the right place, please advise.
>
> I have 5 servers 2000.
>
> I tried to install SP4 on 1 server. The install stopped and requested
> WinMgmt.exe which should normally be located at \WINNT\SYSTEM32\WBEM
folder.
> Windows tells me that it exists but in fact the install cannot find it nor
> can I see it even though I unchecked
> "hide extension for unknown file types" and "hide protected OS file" from
> Windows Explorer > Tools > Folder Options > View. I have also typed at
the
> command prompt:
>
> winmgmt /unregserver
> winmgmt /regserver
>
> In other servers I can see WinMgmt.exe in WINNT\SYSTEM32\WBEM folder. But
> not the server in which the installation of SP4 failed. It seems to me
that
> WBEM folder does contain
> WinMgmt.exe but it is neither visible nor has it been detected during the
> installation.
>
> Can anyone assist me with this please ?
>
> Regards
>
> Mike
>


Here's some ideas to try:

- Compare the WBEM folder permissions & WINMGMT.EXE file permissions between
this server and one that is working.

- Note the file version of WINMGMT.EXE, and then note the file version again
after a reboot. There could be a pending file rename scheduled.

- Try stopping the WMI service before running the install

- Try stopping the WMI service and deleting WINMGMT.EXE, Windows File
Protection should replace it with a new version from "\system32\dllcache\"
Or you could run "sfc.exe /scannow"