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sign-in name does not exist or incorrect password
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Windows XP
Windows XP Messenger
sign-in name does not exist or incorrect password
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sign-in name does not exist or incorrect password |
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I am having the exact same message pop up when Windows
Messenger (which came with WinXP) tries to sign-in when I go online. After auto sign-on doesn't work, I try to sign in again. After that doesn't work, a box pops up and I retype my password (and ask it to save it) and then it usually lets me on. However, when I go online the next time, I have the same problem. It would be appreciated if someone could help us on this. Thanks >-----Original Message----- >Hi, > >I just upgraded to MSN messenger 6 and im having trouble >signing in. whenever i sign in, i get the message > >"Sorry, we could not sign you in because the sign-in name >you entered does not exist or your password is incorrect. > >If you have forgotten your password, please click Help in >the main Messenger window, and then click help Topics for >instructions on resetting your password." > >Here are the things i did to try to resolve my problem: >1. First thing i did was to try to log in to my Hotmail >account to make sure that my login name and password are >working. They are. > >2. I try to log in to MSN messenger 6 again. I get the >same error message. > >3. So i follow the instructions and click on 'Reset a >forgotten Passport password' link to reset it. I now have >a new password. > >4. I log in to my hotmail account. No problem here. > >5. I log in to MSN messenger 6. I still get the invalid >name or password message. > > >I did not save the installer for MSN 4.7 or 5, whichever i >was using before MSN 6, so I installed MSN 4 for the >meantime. I'd appreciate your input regarding this. I want >to use MSN messenger 6! Thanks! =) > >. > |
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