Re: Intercept and change MsRcIncident before it enters email?

You could use the "File" invitation method modifying the RCTICKET field in the resulting saved file
before sending the file...

http://www.microsoft.com/windowsxp/...ist/viafile.asp

http://support.microsoft.com/defaul...b;en-us;Q300692

--
Al

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...Unsolicited personal emails are *NOT* answered.

"charms" <charms@nym.alias.net> wrote in message news:036901c3430a$f5bb90b0$a001280a@phx.gbl...
> On a LAN behind a firewall the Remote Assistance
> Connection Process
> http://support.microsoft.com/default.aspx?scid=kb;EN-
> US;q300692
> inevitably uses a private IP address.
>
> Does anyone know how to intercept and alter a
> MsRcIncident before it enters the email system
> while creating an expert invitation to help?
>
> TIA.
>
> --
> charms
>


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Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.497 / Virus Database: 296 - Release Date: 7/4/2003