RE: Remote Desktop

Henry, Ivan,

I am Experimenting the same problem. Have you found a
solution yet?

Regards
Paco
>-----Original Message-----
>Dear Henry,
>
>It's hard for me to tell you the root cause. Please help
me collect some
>information so that I can do further research:
>
>1. On the computer which cannot be terminated: Start-->
Run--> msinfo32
>2. File--> Export--> Export it to a .txt file
>3. Compress it as a .zip file and attach it in your
reply.
>
>I look forward to hearing from you.
>
>Sincerely,
>Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
>Microsoft Online Support Engineer
>
>Get Secure! - www.microsoft.com/security
>
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>.
>

Hi Paco,

I am sorry to tell you so far I didn't hear from Henry yet. Firewall or
network related 3rd party software installed on the computer may be the
root cause of the issue.

Sincerely,
Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
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Ivan,
Can you help me track down this issue?? what info do you
need from my computer? info exported from msinfo32 is
enough? how can I send this to you??

Regards
Paco
>-----Original Message-----
>Hi Paco,
>
>I am sorry to tell you so far I didn't hear from Henry
yet. Firewall or
>network related 3rd party software installed on the
computer may be the
>root cause of the issue.
>
>Sincerely,
>Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
>Microsoft Online Support Engineer
>
>Get Secure! - www.microsoft.com/security
>
>=====================================================
>When responding to posts, please "Reply to Group" via
>your newsreader so that others may learn and benefit
>from your issue.
>=====================================================
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>
>.
>

Hi Paco,

Please let me know your correct email address and I will contact you as
soon as possible.

-Ivan

Hi Paco,

I'd like to follow up to see how is the thing going. I look forward to
hearing from you.

-Ivan

I tried to contact you via email. I have had no progress. I am seriously
thinking I will need to reisntall winXP to get RDC working. Can you give me
any pointers?

Regards

""Ivan Sheng"" <ivansh@online.microsoft.com> escribió en el mensaje
news:weh356JRDHA.1748@cpmsftngxa09.phx.gbl...
> Hi Paco,
>
> I'd like to follow up to see how is the thing going. I look forward to
> hearing from you.
>
> -Ivan
>

Hi Paco,

I didn¡¯t receive your email. To restore WindowsXP, we can refer to these
articles:

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/?id=315341

316941.KB.EN-US: How to Install Windows XP
http://support.microsoft.com/?id=316941

Please let me know if you have any questions. I look forword to hearing
from you.??

Sincerely,
Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.