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Old 07-03-2005, 05:57 PM   #1
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Default installation


I put a cd burner on my computer that was home built; so Windows is asking
for an installation ID number and they say it isn't a valid number. I put the
original Windows program on the computer and it isn't registered anywhere
else.
I can't get onto Windows, I don't know how to uninstall it, and since I
moved, I don't know where my stuff is to reinstall it.
Am I up a creek without a paddle and without a boat? Or is there help for me?
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Old 07-03-2005, 08:10 PM   #2
Michael Solomon \(MS-MVP\)
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Default Re: installation

If you mean the CD key, if this is a retail version of XP and not a retail
OEM version of XP, you should be able to call Microsoft to get this
resolved:
(800) 360-7561

If it's a retail CD but it is an OEM retail CD, then you must contact the
people who sold you the disk.

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Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
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"kbob76" <kbob76@discussions.microsoft.com> wrote in message
news:B7A7E46D-C932-48B6-B888-A302E53A4ADB@microsoft.com...
>I put a cd burner on my computer that was home built; so Windows is asking
> for an installation ID number and they say it isn't a valid number. I put
> the
> original Windows program on the computer and it isn't registered anywhere
> else.
> I can't get onto Windows, I don't know how to uninstall it, and since I
> moved, I don't know where my stuff is to reinstall it.
> Am I up a creek without a paddle and without a boat? Or is there help for
> me?



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