Big Problem-Need Help

I own a Sony Vaio. 180 gig hd. HD is partitioned. Last
week my computer became infected to the extent that I
tried to recover&reformat got error message "can't find
recovery partition. Would not let me reformat.I then
called Sony and asked for the recovery cds which I ran
last night. Also, my ISP is Comcast. When I tried to
reinstall comcast installation cd I keep getting the
following mesage "VtruckDbg has encountered a problem and
needs to close" comcast installation also closes. When I
run msconfig I noticed that I have 2 Vtagentreboot files.
One is always checked-cant get rid of the check. After
running the recovery cds-reformated both c&d drives keep
getting same error message "VtruckDbg has encountered a
problem.........." Can Anyone help me out. Thanks everyone.
J

This appears to be a common issue with the NTL Internet setup CD.

You should contact Comcast - you should still be able to manually configure
your connection without the help of the CD.

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"Jon Coffey" <anonymous@discussions.microsoft.com> wrote in message
news:204d601c4591b$2b27bc70$a501280a@phx.gbl...
> I own a Sony Vaio. 180 gig hd. HD is partitioned. Last
> week my computer became infected to the extent that I
> tried to recover&reformat got error message "can't find
> recovery partition. Would not let me reformat.I then
> called Sony and asked for the recovery cds which I ran
> last night. Also, my ISP is Comcast. When I tried to
> reinstall comcast installation cd I keep getting the
> following mesage "VtruckDbg has encountered a problem and
> needs to close" comcast installation also closes. When I
> run msconfig I noticed that I have 2 Vtagentreboot files.
> One is always checked-cant get rid of the check. After
> running the recovery cds-reformated both c&d drives keep
> getting same error message "VtruckDbg has encountered a
> problem.........." Can Anyone help me out. Thanks everyone.
> J