installing games problems on XP

Hi, I have experienced the same problem when I try to install different Disney games on xp. The problem reads "Application error QTINSTALL caused a general protection fault in module QTINSTAL. EXE at 0002:5DA9, any suggestions?
Thankyou

Hi Katharina,

QTINSTALL is most likely the Apple Quick Time Player installer.
Try downloading and installing it independently of the game from:
http://www.apple.com/quicktime/products/qt/ I hope this helps! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/defaul...id=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"Katharina" <anonymous@discussions.microsoft.com> wrote in message news:91DF7C39-AE33-4E91-81E6-622753AF2797@microsoft.com...
| Hi, I have experienced the same problem when I try to install different Disney games on xp. The problem reads "Application error
QTINSTALL caused a general protection fault in module QTINSTAL. EXE at 0002:5DA9, any suggestions?
| Thankyou

Hi, Thanks for the advice. i have installed quicktime as you suggested, but i still get the same error message. Any other suggestions? katharina

----- Jimmy S. wrote: -----

Hi Katharina,

QTINSTALL is most likely the Apple Quick Time Player installer.
Try downloading and installing it independently of the game from:
http://www.apple.com/quicktime/products/qt/ I hope this helps! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/defaul...id=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"Katharina" <anonymous@discussions.microsoft.com> wrote in message news:91DF7C39-AE33-4E91-81E6-622753AF2797@microsoft.com...
| Hi, I have experienced the same problem when I try to install different Disney games on xp. The problem reads "Application error
QTINSTALL caused a general protection fault in module QTINSTAL. EXE at 0002:5DA9, any suggestions?
| Thankyou

Hi Katharina,

Unfortunately there's no information on the Apple helpsite
pertaining to that error message:
http://search.info.apple.com/?as_q=...=&Submit=Search

Here are some known solutions for tackling Kernel 32 Errors,
Invalid Page Faults, and Exception Errors..

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startu...tartup_full.htm

2. Reinstall the game to overcome any data corruption:
a. Backup any saved games and/or mods to a safe location.
b. Uninstall the game using Control Panel / Add-Remove programs.
c. Clear any references to the game leftover in your registry using:
http://www.majorgeeks.com/download460.html
d. After a reboot close & exit your Antivirus and any other programs
using this method: http://support.microsoft.com/?scid=331796
e. Install the game again from your original CD, do not use a backup.
f. Don't reuse the saved games/mods until you properly test the game.

3. Run a Virus Scan: http://housecall.antivirus.com

4. Remove any Adware, Spyware or Trojans using Spybot from: http://security.kolla.de

5. Finally, if none of the above works, Microsoft has an extensive troubleshooter
which applies to all games, including the titles listed in beginning of the article:
http://support.microsoft.com/?kbid=280068#ScopeCause4

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/defaul...id=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"Katharina" <anonymous@discussions.microsoft.com> wrote in message
news:C964D388-4A11-406F-A383-3D078DAD312E@microsoft.com...
| Hi, Thanks for the advice. i have installed quicktime as you suggested, but i still get the same error message. Any other
suggestions? katharina
|
| ----- Jimmy S. wrote: -----
|
| Hi Katharina,
|
| QTINSTALL is most likely the Apple Quick Time Player installer.
| Try downloading and installing it independently of the game from:
| http://www.apple.com/quicktime/products/qt/ I hope this helps! :-)
|
| --
| Cheers, Windows XP MVP Shell / User
| Jimmy S. http://mvp.support.microsoft.com
|
| Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
| MS Support at: http://support.microsoft.com/defaul...id=sz;en-us;top
| My advice is donated "AS IS" without warranty; nor do I confer any rights.
| _________________________________________________________
|
| "Katharina" <anonymous@discussions.microsoft.com> wrote in message news:91DF7C39-AE33-4E91-81E6-622753AF2797@microsoft.com...
| | Hi, I have experienced the same problem when I try to install different Disney games on xp. The problem reads "Application
error
| QTINSTALL caused a general protection fault in module QTINSTAL. EXE at 0002:5DA9, any suggestions?
| | Thankyou
|
|
|