cannot play free games from Zone.com

2 days ago, uninstalled WindowsXP and reinstalled it
saving everything I thought I needed. Since then, I am
having a very hard time getting on the internet using
msn.com where they offer free games (Bespelled). I cannot
get any of the games to download, it just keeps
saying "downloading" for hours. I have disabled Norton
Antivirus and Norton Firewall. Help!

Hi Diane,

If Single Player games (ex: www.zone.com/bejeweled.) don't load try these steps:
* Afterwards, all game sites (such as Yahoo) with similar games will work as well.

1. Click START / Control Panel / Internet Options and click on the Advanced Tab.

2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.

3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
Windows 98 / Me / NT / XP from: http://www.abxair.com/software/msjavx86.exe

4. After you download Java, double-click the file to install it, reboot and then follow
the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.

* Whenever you get a Java Virtual Machine Security Update from Windows Update, you
will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.

5. Some games require Shockwave Flash which you can download from:
http://sdc.shockwave.com/shockwave/.../frameset.fhtml

6. If the problem persists Adjust Your browser:
http://www3.sympatico.ca/nibblesnbi...erRooms.html#IE

7. Try these suggestions for Zone's Java Games: http://zone.msn.com/zzzz/help/helpjavagames.asp

8. If you see a coffee cup icon in your icon tray, or have Sun Java listed in Control Panel /
Add-Remove programs uninstall or disable it to prevent conflicts with Microsoft's Java.

9. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
not configured to block Java Applets. Norton's products for example have that option.
If you're unsure temporarily disable Startup programs one at a time, starting with Firewall,
Antivirus & AdBlockers using: http://support.microsoft.com/?scid=331796
or this utility: http://new.jtsoft2001.com/windows/startup.php

--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"diane" <diane.beckley@verizon.net> wrote in message news:1528901c3856c$3da8ca20$a601280a@phx.gbl...
| 2 days ago, uninstalled WindowsXP and reinstalled it
| saving everything I thought I needed. Since then, I am
| having a very hard time getting on the internet using
| msn.com where they offer free games (Bespelled). I cannot
| get any of the games to download, it just keeps
| saying "downloading" for hours. I have disabled Norton
| Antivirus and Norton Firewall. Help!