Potential MAJOR bug in KB969604?

KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
couple days ago. Since then, any time I save a document in Word 2007, any
document variables in the document become corrupt. If I uninstall KB969604
then the problem goes away. When I reinstall KB969604 the problem comes back.

With KB969604 uninstalled, doc variables are properly saved in the
settings.xml file as below:

<w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
variable"/></w:docVars>

However, with KB969604 installed, doc variables become corrupted when saved.
For example:

<w:docVars><w:docVar w:name="MyVar"
w:val="d???_?????????Ä?????????????"/></w:docVars>

We've been able to reproduce this on multiple machines.

You can use the steps below to reproduce this:

* See if this KB is installed (it was released on 6/8) ... if not, it can be
installed from here:

http://www.microsoft.com/downloads/...&displaylang=en

* Open a Word 2007 doc and create a doc variable ... you can do this by
creating a simple macro from the Developer tab, then execute the macro ...
the macro just needs to be this:

Sub Macro1()
ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
for a variable"
End Sub

* Save and close your doc ... change the file extension to "zip" and unzip
it ... open the "~/word/settings.xml" file and see if your variable is valid
or not.

* If it's corrupted, then uninstall the KB from Add/Remove programs (make
sure the "Show updates" checkbox is selected at the top of the dialog).

* Repeat the above steps with a new doc and see if your variable is corrupted.

If this is a defect, then it's a major one as all doc variables become
corrupted on save. Note that the variables only become corrupted on save ...
in memory, the variables are fine ... it's only when the docx is written out
that they become corrupted.

Can others reproduce this?

This is a known bug and has been reported.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"ThirtySix Software" <ThirtySix Software@discussions.microsoft.com> wrote in
message news:72770E55-F6E6-44B7-9703-EDB277152F27@microsoft.com...
> KB969604 for Word 2007 was released on 6/8 and was installed on my machine
> a
> couple days ago. Since then, any time I save a document in Word 2007, any
> document variables in the document become corrupt. If I uninstall KB969604
> then the problem goes away. When I reinstall KB969604 the problem comes
> back.
>
> With KB969604 uninstalled, doc variables are properly saved in the
> settings.xml file as below:
>
> <w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
> variable"/></w:docVars>
>
> However, with KB969604 installed, doc variables become corrupted when
> saved.
> For example:
>
> <w:docVars><w:docVar w:name="MyVar"
> w:val="d???_?????????Ä?????????????"/></w:docVars>
>
> We've been able to reproduce this on multiple machines.
>
> You can use the steps below to reproduce this:
>
> * See if this KB is installed (it was released on 6/8) ... if not, it can
> be
> installed from here:
>
> http://www.microsoft.com/downloads/...&displaylang=en
>
> * Open a Word 2007 doc and create a doc variable ... you can do this by
> creating a simple macro from the Developer tab, then execute the macro ...
> the macro just needs to be this:
>
> Sub Macro1()
> ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test
> value
> for a variable"
> End Sub
>
> * Save and close your doc ... change the file extension to "zip" and unzip
> it ... open the "~/word/settings.xml" file and see if your variable is
> valid
> or not.
>
> * If it's corrupted, then uninstall the KB from Add/Remove programs (make
> sure the "Show updates" checkbox is selected at the top of the dialog).
>
> * Repeat the above steps with a new doc and see if your variable is
> corrupted.
>
> If this is a defect, then it's a major one as all doc variables become
> corrupted on save. Note that the variables only become corrupted on save
> ...
> in memory, the variables are fine ... it's only when the docx is written
> out
> that they become corrupted.
>
> Can others reproduce this?
>
>
>

Yes, it is known -- at least out here in the world outside the Microsoft campus.

We reported this bug last month when the suspect part of the update was
available only as a hotfix (http://support.microsoft.com/kb/969961). That report
is still open and unacknowledged. Despite that report, the hotfix evidently was
rolled into the security update's general release.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
may benefit.

On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
Software@discussions.microsoft.com> wrote:

>KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
>couple days ago. Since then, any time I save a document in Word 2007, any
>document variables in the document become corrupt. If I uninstall KB969604
>then the problem goes away. When I reinstall KB969604 the problem comes back.
>
>With KB969604 uninstalled, doc variables are properly saved in the
>settings.xml file as below:
>
><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
>variable"/></w:docVars>
>
>However, with KB969604 installed, doc variables become corrupted when saved.
>For example:
>
><w:docVars><w:docVar w:name="MyVar"
>w:val="d???_?????????Ä?????????????"/></w:docVars>
>
>We've been able to reproduce this on multiple machines.
>
>You can use the steps below to reproduce this:
>
>* See if this KB is installed (it was released on 6/8) ... if not, it can be
>installed from here:
>
>http://www.microsoft.com/downloads/...&displaylang=en
>
>* Open a Word 2007 doc and create a doc variable ... you can do this by
>creating a simple macro from the Developer tab, then execute the macro ...
>the macro just needs to be this:
>
>Sub Macro1()
> ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
>for a variable"
>End Sub
>
>* Save and close your doc ... change the file extension to "zip" and unzip
>it ... open the "~/word/settings.xml" file and see if your variable is valid
>or not.
>
>* If it's corrupted, then uninstall the KB from Add/Remove programs (make
>sure the "Show updates" checkbox is selected at the top of the dialog).
>
>* Repeat the above steps with a new doc and see if your variable is corrupted.
>
>If this is a defect, then it's a major one as all doc variables become
>corrupted on save. Note that the variables only become corrupted on save ...
>in memory, the variables are fine ... it's only when the docx is written out
>that they become corrupted.
>
>Can others reproduce this?
>

Suzanne/Jay - Thanks for the reply.

This really sucks, as we have add-ins that we have developed that rely on
doc variables for data storage. Any recommendations for how we can push MS on
this? Is there a defect logged out there somewhere that we can chime in on,
as this will impact all of our clients.


"Jay Freedman" wrote:

> Yes, it is known -- at least out here in the world outside the Microsoft campus.
>
> We reported this bug last month when the suspect part of the update was
> available only as a hotfix (http://support.microsoft.com/kb/969961). That report
> is still open and unacknowledged. Despite that report, the hotfix evidently was
> rolled into the security update's general release.
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
> may benefit.
>
> On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
> Software@discussions.microsoft.com> wrote:
>
> >KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
> >couple days ago. Since then, any time I save a document in Word 2007, any
> >document variables in the document become corrupt. If I uninstall KB969604
> >then the problem goes away. When I reinstall KB969604 the problem comes back.
> >
> >With KB969604 uninstalled, doc variables are properly saved in the
> >settings.xml file as below:
> >
> ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
> >variable"/></w:docVars>
> >
> >However, with KB969604 installed, doc variables become corrupted when saved.
> >For example:
> >
> ><w:docVars><w:docVar w:name="MyVar"
> >w:val="d???_?????????Ä?????????????"/></w:docVars>
> >
> >We've been able to reproduce this on multiple machines.
> >
> >You can use the steps below to reproduce this:
> >
> >* See if this KB is installed (it was released on 6/8) ... if not, it can be
> >installed from here:
> >
> >http://www.microsoft.com/downloads/...&displaylang=en
> >
> >* Open a Word 2007 doc and create a doc variable ... you can do this by
> >creating a simple macro from the Developer tab, then execute the macro ...
> >the macro just needs to be this:
> >
> >Sub Macro1()
> > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
> >for a variable"
> >End Sub
> >
> >* Save and close your doc ... change the file extension to "zip" and unzip
> >it ... open the "~/word/settings.xml" file and see if your variable is valid
> >or not.
> >
> >* If it's corrupted, then uninstall the KB from Add/Remove programs (make
> >sure the "Show updates" checkbox is selected at the top of the dialog).
> >
> >* Repeat the above steps with a new doc and see if your variable is corrupted.
> >
> >If this is a defect, then it's a major one as all doc variables become
> >corrupted on save. Note that the variables only become corrupted on save ...
> >in memory, the variables are fine ... it's only when the docx is written out
> >that they become corrupted.
> >
> >Can others reproduce this?
> >
>

Affecting us, too. Extremely serious. Anyone know how to beat on Microsoft's
door.

"Jay Freedman" wrote:

> Yes, it is known -- at least out here in the world outside the Microsoft campus.
>
> We reported this bug last month when the suspect part of the update was
> available only as a hotfix (http://support.microsoft.com/kb/969961). That report
> is still open and unacknowledged. Despite that report, the hotfix evidently was
> rolled into the security update's general release.
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
> may benefit.
>
> On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
> Software@discussions.microsoft.com> wrote:
>
> >KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
> >couple days ago. Since then, any time I save a document in Word 2007, any
> >document variables in the document become corrupt. If I uninstall KB969604
> >then the problem goes away. When I reinstall KB969604 the problem comes back.
> >
> >With KB969604 uninstalled, doc variables are properly saved in the
> >settings.xml file as below:
> >
> ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
> >variable"/></w:docVars>
> >
> >However, with KB969604 installed, doc variables become corrupted when saved.
> >For example:
> >
> ><w:docVars><w:docVar w:name="MyVar"
> >w:val="d???_?????????Ä?????????????"/></w:docVars>
> >
> >We've been able to reproduce this on multiple machines.
> >
> >You can use the steps below to reproduce this:
> >
> >* See if this KB is installed (it was released on 6/8) ... if not, it can be
> >installed from here:
> >
> >http://www.microsoft.com/downloads/...&displaylang=en
> >
> >* Open a Word 2007 doc and create a doc variable ... you can do this by
> >creating a simple macro from the Developer tab, then execute the macro ...
> >the macro just needs to be this:
> >
> >Sub Macro1()
> > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
> >for a variable"
> >End Sub
> >
> >* Save and close your doc ... change the file extension to "zip" and unzip
> >it ... open the "~/word/settings.xml" file and see if your variable is valid
> >or not.
> >
> >* If it's corrupted, then uninstall the KB from Add/Remove programs (make
> >sure the "Show updates" checkbox is selected at the top of the dialog).
> >
> >* Repeat the above steps with a new doc and see if your variable is corrupted.
> >
> >If this is a defect, then it's a major one as all doc variables become
> >corrupted on save. Note that the variables only become corrupted on save ...
> >in memory, the variables are fine ... it's only when the docx is written out
> >that they become corrupted.
> >
> >Can others reproduce this?
> >
>

You can try submitting a nastygram through
https://feedback.office.microsoft.c...fice2007&scrx=1.
I don't know whether that goes to the same people who appear to be ignoring us.
I have already added your post to the comments section of the existing report on
the hotfix. I'll look for other ways to escalate the problem and at least get a
response.

On Sat, 13 Jun 2009 20:38:01 -0700, ThirtySix Software
<ThirtySixSoftware@discussions.microsoft.com> wrote:

>Suzanne/Jay - Thanks for the reply.
>
>This really sucks, as we have add-ins that we have developed that rely on
>doc variables for data storage. Any recommendations for how we can push MS on
>this? Is there a defect logged out there somewhere that we can chime in on,
>as this will impact all of our clients.
>
>
>"Jay Freedman" wrote:
>
>> Yes, it is known -- at least out here in the world outside the Microsoft campus.
>>
>> We reported this bug last month when the suspect part of the update was
>> available only as a hotfix (http://support.microsoft.com/kb/969961). That report
>> is still open and unacknowledged. Despite that report, the hotfix evidently was
>> rolled into the security update's general release.
>>
>> --
>> Regards,
>> Jay Freedman
>> Microsoft Word MVP FAQ: http://word.mvps.org
>> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
>> may benefit.
>>
>> On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
>> Software@discussions.microsoft.com> wrote:
>>
>> >KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
>> >couple days ago. Since then, any time I save a document in Word 2007, any
>> >document variables in the document become corrupt. If I uninstall KB969604
>> >then the problem goes away. When I reinstall KB969604 the problem comes back.
>> >
>> >With KB969604 uninstalled, doc variables are properly saved in the
>> >settings.xml file as below:
>> >
>> ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
>> >variable"/></w:docVars>
>> >
>> >However, with KB969604 installed, doc variables become corrupted when saved.
>> >For example:
>> >
>> ><w:docVars><w:docVar w:name="MyVar"
>> >w:val="d???_?????????Ä?????????????"/></w:docVars>
>> >
>> >We've been able to reproduce this on multiple machines.
>> >
>> >You can use the steps below to reproduce this:
>> >
>> >* See if this KB is installed (it was released on 6/8) ... if not, it can be
>> >installed from here:
>> >
>> >http://www.microsoft.com/downloads/...&displaylang=en
>> >
>> >* Open a Word 2007 doc and create a doc variable ... you can do this by
>> >creating a simple macro from the Developer tab, then execute the macro ...
>> >the macro just needs to be this:
>> >
>> >Sub Macro1()
>> > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
>> >for a variable"
>> >End Sub
>> >
>> >* Save and close your doc ... change the file extension to "zip" and unzip
>> >it ... open the "~/word/settings.xml" file and see if your variable is valid
>> >or not.
>> >
>> >* If it's corrupted, then uninstall the KB from Add/Remove programs (make
>> >sure the "Show updates" checkbox is selected at the top of the dialog).
>> >
>> >* Repeat the above steps with a new doc and see if your variable is corrupted.
>> >
>> >If this is a defect, then it's a major one as all doc variables become
>> >corrupted on save. Note that the variables only become corrupted on save ...
>> >in memory, the variables are fine ... it's only when the docx is written out
>> >that they become corrupted.
>> >
>> >Can others reproduce this?
>> >
>>

Maybe we should get as many people as possible to submit the following
feedback via
https://feedback.office.microsoft.c...ce2007&scrx=1.:

Security Update KB969604 corrupts Document Variables!

The impact of the bug is well stated in the thread starting with Message-ID:
<72770E55-F6E6-44B7-9703-EDB277152F27@microsoft.com> in
microsoft.public.word.docmanagement ("Potential MAJOR bug in KB969604").

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com
"Jay Freedman" <jay.freedman@verizon.net> wrote in message
news:2jga35lurngne7jagpsth1um98kfg1mh2l@4ax.com...
> You can try submitting a nastygram through
> https://feedback.office.microsoft.c...fice2007&scrx=1.
> I don't know whether that goes to the same people who appear to be
> ignoring us.
> I have already added your post to the comments section of the existing
> report on
> the hotfix. I'll look for other ways to escalate the problem and at least
> get a
> response.
>
> On Sat, 13 Jun 2009 20:38:01 -0700, ThirtySix Software
> <ThirtySixSoftware@discussions.microsoft.com> wrote:
>
>>Suzanne/Jay - Thanks for the reply.
>>
>>This really sucks, as we have add-ins that we have developed that rely on
>>doc variables for data storage. Any recommendations for how we can push MS
>>on
>>this? Is there a defect logged out there somewhere that we can chime in
>>on,
>>as this will impact all of our clients.
>>
>>
>>"Jay Freedman" wrote:
>>
>>> Yes, it is known -- at least out here in the world outside the Microsoft
>>> campus.
>>>
>>> We reported this bug last month when the suspect part of the update was
>>> available only as a hotfix (http://support.microsoft.com/kb/969961).
>>> That report
>>> is still open and unacknowledged. Despite that report, the hotfix
>>> evidently was
>>> rolled into the security update's general release.
>>>
>>> --
>>> Regards,
>>> Jay Freedman
>>> Microsoft Word MVP FAQ: http://word.mvps.org
>>> Email cannot be acknowledged; please post all follow-ups to the
>>> newsgroup so all
>>> may benefit.
>>>
>>> On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
>>> Software@discussions.microsoft.com> wrote:
>>>
>>> >KB969604 for Word 2007 was released on 6/8 and was installed on my
>>> >machine a
>>> >couple days ago. Since then, any time I save a document in Word 2007,
>>> >any
>>> >document variables in the document become corrupt. If I uninstall
>>> >KB969604
>>> >then the problem goes away. When I reinstall KB969604 the problem comes
>>> >back.
>>> >
>>> >With KB969604 uninstalled, doc variables are properly saved in the
>>> >settings.xml file as below:
>>> >
>>> ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
>>> >variable"/></w:docVars>
>>> >
>>> >However, with KB969604 installed, doc variables become corrupted when
>>> >saved.
>>> >For example:
>>> >
>>> ><w:docVars><w:docVar w:name="MyVar"
>>> >w:val="d???_?????????Ä?????????????"/></w:docVars>
>>> >
>>> >We've been able to reproduce this on multiple machines.
>>> >
>>> >You can use the steps below to reproduce this:
>>> >
>>> >* See if this KB is installed (it was released on 6/8) ... if not, it
>>> >can be
>>> >installed from here:
>>> >
>>> >http://www.microsoft.com/downloads/...&displaylang=en
>>> >
>>> >* Open a Word 2007 doc and create a doc variable ... you can do this by
>>> >creating a simple macro from the Developer tab, then execute the macro
>>> >...
>>> >the macro just needs to be this:
>>> >
>>> >Sub Macro1()
>>> > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test
>>> > value
>>> >for a variable"
>>> >End Sub
>>> >
>>> >* Save and close your doc ... change the file extension to "zip" and
>>> >unzip
>>> >it ... open the "~/word/settings.xml" file and see if your variable is
>>> >valid
>>> >or not.
>>> >
>>> >* If it's corrupted, then uninstall the KB from Add/Remove programs
>>> >(make
>>> >sure the "Show updates" checkbox is selected at the top of the dialog).
>>> >
>>> >* Repeat the above steps with a new doc and see if your variable is
>>> >corrupted.
>>> >
>>> >If this is a defect, then it's a major one as all doc variables become
>>> >corrupted on save. Note that the variables only become corrupted on
>>> >save ...
>>> >in memory, the variables are fine ... it's only when the docx is
>>> >written out
>>> >that they become corrupted.
>>> >
>>> >Can others reproduce this?
>>> >
>>>

This is not a "Potential Major bug" it is very real and very Major. It will
be affecting 1000's of applications world wide. This update needs to be
withdrawn by Microsoft immediately.


"DavidP" wrote:

> Affecting us, too. Extremely serious. Anyone know how to beat on Microsoft's
> door.
>
> "Jay Freedman" wrote:
>
> > Yes, it is known -- at least out here in the world outside the Microsoft campus.
> >
> > We reported this bug last month when the suspect part of the update was
> > available only as a hotfix (http://support.microsoft.com/kb/969961). That report
> > is still open and unacknowledged. Despite that report, the hotfix evidently was
> > rolled into the security update's general release.
> >
> > --
> > Regards,
> > Jay Freedman
> > Microsoft Word MVP FAQ: http://word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
> > may benefit.
> >
> > On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
> > Software@discussions.microsoft.com> wrote:
> >
> > >KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
> > >couple days ago. Since then, any time I save a document in Word 2007, any
> > >document variables in the document become corrupt. If I uninstall KB969604
> > >then the problem goes away. When I reinstall KB969604 the problem comes back.
> > >
> > >With KB969604 uninstalled, doc variables are properly saved in the
> > >settings.xml file as below:
> > >
> > ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
> > >variable"/></w:docVars>
> > >
> > >However, with KB969604 installed, doc variables become corrupted when saved.
> > >For example:
> > >
> > ><w:docVars><w:docVar w:name="MyVar"
> > >w:val="d???_?????????Ä?????????????"/></w:docVars>
> > >
> > >We've been able to reproduce this on multiple machines.
> > >
> > >You can use the steps below to reproduce this:
> > >
> > >* See if this KB is installed (it was released on 6/8) ... if not, it can be
> > >installed from here:
> > >
> > >http://www.microsoft.com/downloads/...&displaylang=en
> > >
> > >* Open a Word 2007 doc and create a doc variable ... you can do this by
> > >creating a simple macro from the Developer tab, then execute the macro ...
> > >the macro just needs to be this:
> > >
> > >Sub Macro1()
> > > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
> > >for a variable"
> > >End Sub
> > >
> > >* Save and close your doc ... change the file extension to "zip" and unzip
> > >it ... open the "~/word/settings.xml" file and see if your variable is valid
> > >or not.
> > >
> > >* If it's corrupted, then uninstall the KB from Add/Remove programs (make
> > >sure the "Show updates" checkbox is selected at the top of the dialog).
> > >
> > >* Repeat the above steps with a new doc and see if your variable is corrupted.
> > >
> > >If this is a defect, then it's a major one as all doc variables become
> > >corrupted on save. Note that the variables only become corrupted on save ...
> > >in memory, the variables are fine ... it's only when the docx is written out
> > >that they become corrupted.
> > >
> > >Can others reproduce this?
> > >
> >

Thanks to all for the replies.

If anyone has a URL to an official bug/issue report that has been submitted
to MS please let me know. I'd like to point some folks to this if possible.


"Jay Freedman" wrote:

> You can try submitting a nastygram through
> https://feedback.office.microsoft.c...fice2007&scrx=1.
> I don't know whether that goes to the same people who appear to be ignoring us.
> I have already added your post to the comments section of the existing report on
> the hotfix. I'll look for other ways to escalate the problem and at least get a
> response.
>
> On Sat, 13 Jun 2009 20:38:01 -0700, ThirtySix Software
> <ThirtySixSoftware@discussions.microsoft.com> wrote:
>
> >Suzanne/Jay - Thanks for the reply.
> >
> >This really sucks, as we have add-ins that we have developed that rely on
> >doc variables for data storage. Any recommendations for how we can push MS on
> >this? Is there a defect logged out there somewhere that we can chime in on,
> >as this will impact all of our clients.
> >
> >
> >"Jay Freedman" wrote:
> >
> >> Yes, it is known -- at least out here in the world outside the Microsoft campus.
> >>
> >> We reported this bug last month when the suspect part of the update was
> >> available only as a hotfix (http://support.microsoft.com/kb/969961). That report
> >> is still open and unacknowledged. Despite that report, the hotfix evidently was
> >> rolled into the security update's general release.
> >>
> >> --
> >> Regards,
> >> Jay Freedman
> >> Microsoft Word MVP FAQ: http://word.mvps.org
> >> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
> >> may benefit.
> >>
> >> On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
> >> Software@discussions.microsoft.com> wrote:
> >>
> >> >KB969604 for Word 2007 was released on 6/8 and was installed on my machine a
> >> >couple days ago. Since then, any time I save a document in Word 2007, any
> >> >document variables in the document become corrupt. If I uninstall KB969604
> >> >then the problem goes away. When I reinstall KB969604 the problem comes back.
> >> >
> >> >With KB969604 uninstalled, doc variables are properly saved in the
> >> >settings.xml file as below:
> >> >
> >> ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for a
> >> >variable"/></w:docVars>
> >> >
> >> >However, with KB969604 installed, doc variables become corrupted when saved.
> >> >For example:
> >> >
> >> ><w:docVars><w:docVar w:name="MyVar"
> >> >w:val="d???_?????????Ä?????????????"/></w:docVars>
> >> >
> >> >We've been able to reproduce this on multiple machines.
> >> >
> >> >You can use the steps below to reproduce this:
> >> >
> >> >* See if this KB is installed (it was released on 6/8) ... if not, it can be
> >> >installed from here:
> >> >
> >> >http://www.microsoft.com/downloads/...&displaylang=en
> >> >
> >> >* Open a Word 2007 doc and create a doc variable ... you can do this by
> >> >creating a simple macro from the Developer tab, then execute the macro ...
> >> >the macro just needs to be this:
> >> >
> >> >Sub Macro1()
> >> > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a test value
> >> >for a variable"
> >> >End Sub
> >> >
> >> >* Save and close your doc ... change the file extension to "zip" and unzip
> >> >it ... open the "~/word/settings.xml" file and see if your variable is valid
> >> >or not.
> >> >
> >> >* If it's corrupted, then uninstall the KB from Add/Remove programs (make
> >> >sure the "Show updates" checkbox is selected at the top of the dialog).
> >> >
> >> >* Repeat the above steps with a new doc and see if your variable is corrupted.
> >> >
> >> >If this is a defect, then it's a major one as all doc variables become
> >> >corrupted on save. Note that the variables only become corrupted on save ...
> >> >in memory, the variables are fine ... it's only when the docx is written out
> >> >that they become corrupted.
> >> >
> >> >Can others reproduce this?
> >> >
> >>
>