Hardware

Getting message "Wizard found new hardware" Have a HP 712c printer.
This shows a HP710 printer I no idea what brought this on ,how do i
fixthe problem?
Thank you for any help

On Nov 14, 10:49 am, hes...@webtv.net (Ralph) wrote:
> Getting message "Wizard found new hardware" Have a HP 712c printer.
> This shows a HP710 printer I no idea what brought this on ,how do i
> fixthe problem?
> Thank you for any help

It depends on your operating system. It's an old printer, so maybe you
have an old OS too. Sounds like it lost the drivers or they got
corrupted. You would then want to remove the hardware and reinstall
the drivers as original. Find then on the Internet if you need them.

These things happen. Every time you boot the computer, something bad
can happen. It might even fix itself if you reboot a couple of times,
which you must have tried unsuccessfully by now. You might have moved
the printer to a different port too. You could try going through the
wizard and pointing to your HP folder or various system folders to see
if it can find the drivers. If you still have the original program
disk for the printer and your OS, I wouldn't waste much time trying to
fix the bad files.

On Nov 15, 9:11 am, hes...@webtv.net (Ralph) wrote:
> Thank you for te reply, I couldn't locatethe driver in any file, So I
> just going to delete any thing pertaining to the found hdwe. problem
>
> [AD-IMG]

......and then add back the printer drivers with you disk or from the
Internet.