Cannot Send "fix"

I have been running Windows Mail on a Vista Laptop for several months, with
no problems. Suddenly, today, I cannot send emails, they hang up in outbox
and i receive error msg. I have been reading the forum for a while and found
one that suggested deleting the unsent msg. in the outbox, I did that, and
now it is working. What caused this? I am running "Trend Micro Internet
Security 14".

"Jim" <Jim@discussions.microsoft.com> wrote in message
news83FF40D-7941-4176-83FF-1ED8A5CE16A9@microsoft.com...
>I have been running Windows Mail on a Vista Laptop for several months, with
> no problems. Suddenly, today, I cannot send emails, they hang up in outbox
> and i receive error msg. I have been reading the forum for a while and
> found
> one that suggested deleting the unsent msg. in the outbox, I did that, and
> now it is working. What caused this? I am running "Trend Micro Internet
> Security 14".

1. Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

2. Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

"Jim" wrote:

> I have been running Windows Mail on a Vista Laptop for several months, with
> no problems. Suddenly, today, I cannot send emails, they hang up in outbox
> and i receive error msg. I have been reading the forum for a while and found
> one that suggested deleting the unsent msg. in the outbox, I did that, and
> now it is working. What caused this? I am running "Trend Micro Internet
> Security 14".

A recent version of the Trend antivirus program (details not available)
tends
to cause assorted problems in Windows Mail. They are often more difficult
to fix than that, and may require uninstalling (not just disabling) the
Trend
program.

"chillichad" <chillichad@discussions.microsoft.com> wrote in message
news:48F2B34B-C748-40F3-9015-A5FA094685C1@microsoft.com...
>
>
> "Jim" wrote:
>
>> I have been running Windows Mail on a Vista Laptop for several months,
>> with
>> no problems. Suddenly, today, I cannot send emails, they hang up in
>> outbox
>> and i receive error msg. I have been reading the forum for a while and
>> found
>> one that suggested deleting the unsent msg. in the outbox, I did that,
>> and
>> now it is working. What caused this? I am running "Trend Micro Internet
>> Security 14".