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Can't send mail out through smtp account

 
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Old 26-04-2008, 01:35 AM   #1
john doyle
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Default Can't send mail out through smtp account


I get the following message when trying to send mail out through windows
email -
Company email - SMTP setup

The connection to the server has failed. Subject 'test', Account:
'mail.arguscorp.net', Server: 'mail.arguscorp.net', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Incoming mail works fine.

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Old 26-04-2008, 01:47 AM   #2
mac
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Default Re: Can't send mail out through smtp account


"john doyle" <massdoyle@comcast.net> wrote in message
news:O3dOoVzpIHA.4904@TK2MSFTNGP03.phx.gbl...
>I get the following message when trying to send mail out through windows
>email -
> Company email - SMTP setup
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.arguscorp.net', Server: 'mail.arguscorp.net', Protocol: SMTP, Port:
> 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Incoming mail works fine.
>


Try using the SMTP server name from your ISP (home) account, in your Work
Account?

Tools>accounts>your account>properties>server tab, copy the server name and
paste it into the work account?

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.


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Old 26-04-2008, 01:49 AM   #3
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Default Re: Can't send mail out through smtp account


"john doyle" <massdoyle@comcast.net> wrote in message
news:O3dOoVzpIHA.4904@TK2MSFTNGP03.phx.gbl...
>I get the following message when trying to send mail out through windows
>email -
> Company email - SMTP setup
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.arguscorp.net', Server: 'mail.arguscorp.net', Protocol: SMTP, Port:
> 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Incoming mail works fine.
>

If you're trying to send the mail from outside the company, some internet
provider along the path to that server is likely to be blocking connections
to port 25 that don't go to their own outgoing email server, as a method
to cause problems for spammers. In this case, you should either use the
SMTP server of your internet provider, or ask arguscorp.net if their
outgoing mail server listens for outgoing mail on any port other than
port 25, and if so, where to find the instructions for switching to the
other
port. Just trying all the ports is a very slow way to find out, since there
are about 65,000 ports available.


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Old 27-04-2008, 04:13 AM   #4
Gary VanderMolen
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Default Re: Can't send mail out through smtp account

Yes, we've been advising Comcast users for several weeks already
about the change from port 25 to port 587. It is a travesty that
Comcast did not inform its customers about this change.

--
Gary VanderMolen, MS-MVP (WLMail)


"EdMac" <EdMac.38i7jg@DoNotSpam.com> wrote in message news:EdMac.38i7jg@DoNotSpam.com...
>
> I have 4 machines on my home network each with it's own email acct ( 2
> kids, wife, myself) Just last week we all experianced the same exact
> problem... all the same day, all the problem. I immediately thought
> virus! WRONG. So I started investigating. It turned out I could get a
> reply when I pinged "mail.comcast.net" but not "smtp.comcast.net" So I
> called Comcast.
> They had me disconnect my network and hook one machine directly to the
> modem and reboot everything... didn't work. Double and triple check
> settings, they told me maybe I was over limit on my acct. So I dragged
> out my logic (scary thing to do with tech support, I know I've been 3rd
> level support for a computer sservice company) but after 45 min I
> logically proved the problem had to be with Comcast so he agreed to
> escalate the issue to 2nd level but suggested I call Microsoft for
> their help also. Not being a big fan of Mr. Gates I did what instinct
> tells me... Google it. Well that was a waste of time I finally logged
> into my Comcast acct online and started searching their "help". I found
> a mention of settings for using "IncrediMail" on Comcast that differ
> from everyother setting posted or given to me by tech support. but i
> got nothing to lose so here I go and lo and behold it worked!!!
>
> Open OE
> click Tools... Accounts
> Highlight the account under the "Mail" heading and click properties
> Click "Server" tab and under "Outgoing mail server" check the box
> Click the tab at the top labeled "Advanced"
> Change the port under Outgoing (SMTP) from 25 to 587
>
> Click "Apply", "OK", "Close"
>
> This worked for me.
>
> I called Comcast back, gave the tech the reference # given earlier to
> me and he couldn't pull it up so I had to give him the history and
> what I did to fix it.
> His comment was :That's what it's supposed to be"
> I told him I'd been using Comcast email with OE since they took it over
> from Home.com and it just stopped working . That's NOT what it's
> supposed to be and if it is they need to change every post they have
> and inform the rest of their support team. He just said "Oh" and asked
> me again for my ref #
> Ok I got that off my chest... Hope this helps someone
>
>
> --
> EdMac
> ------------------------------------------------------------------------
> EdMac's Profile: http://forums.techarena.in/member.php?userid=47439
> View this thread: http://forums.techarena.in/showthread.php?t=956989
>
> http://forums.techarena.in
>



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Old 03-11-2008, 01:47 AM   #5
mac
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Default Re: Can't send mail out through smtp account


"Jleewaters" <Jleewaters.3i9wna@DoNotSpam.com> wrote in message
news:Jleewaters.3i9wna@DoNotSpam.com...
>
> Same problem...Changed the port to 587 and changed outgoing server to
> mail.comcast.net instead of smtp.comcast.net...
>


Same problem as who?

Do you think that we are mind readers?

Please include the message that you are responding to, or preferably, start
your own thread giving specific details of your problem, and please include
any exact error messages.

The following info is for Outlook Express, WM settings are the same.

See the link for all the Comcast account settings:
http://www.comcast.com/Customers/FA...ls.ashx?Id=2288

Check out the pictures and the writing :-)) Against what you have now.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/




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Old 03-11-2008, 03:59 AM   #6
Gary VanderMolen
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Default Re: Can't send mail out through smtp account

Don't assume your problem is the same as someone else's.
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Jleewaters" <Jleewaters.3i9wna@DoNotSpam.com> wrote in message news:Jleewaters.3i9wna@DoNotSpam.com...
>
> Same problem...Changed the port to 587 and changed outgoing server to
> mail.comcast.net instead of smtp.comcast.net...
>
>
> --
> Jleewaters
> ------------------------------------------------------------------------
> Jleewaters's Profile: http://forums.techarena.in/members/jleewaters.htm
> View this thread: http://forums.techarena.in/windows-...mail/956989.htm
>
> http://forums.techarena.in
>



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